NATALIE DONOVAN
Sr. Product Manager
GALLATIN,TN
Summary
Energetic Sr Product Manager comfortable managing staff, infrastructure and business relationships with equal ease, offering over 9 years of software development success. Leader of over 7 products, with major launches across multiple arenas. Skillful in owning every phase of production design, testing and software development delivery. Proficient in building interdisciplinary relationships with multiple teams, including sales and marketing to apply customer feedback and product testing results for superior outcomes.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sr Product Manager II
Ad Hoc, LLC
Gallatin, TN
03.2020 - Current
- Collaborates and build consensus internally to support product vision, strategy, and roadmap including leading cross functional teams.
- Organizes and helps lead product lead discussions in product reviews to mentor others in development of their product practices.
- Manages project scope and quality of deliverables, identify issues and build contingency plans.
- Works with UX/UI development team to ensure great user experience on internal and external web-based applications.
- Establishes criteria for each milestone within product roadmap as means to measure developmental progress.
- Develops product documentation to communicate and align key components of upcoming features and products to internal teams.
- Defines and analyzed metrics to measure product performance.
- Assists multiple other teams in new processes and Agile methodologies to align stakeholders and build consensus across teams.
- Coordinate design meetings and decisions across 5 internal departments and teams.
- Manages Agile delivery of new features and products as well as day-to-day operations of projects.
- Worked with customers to understand needs and provide excellent service
- Conducted research, gathered information from multiple sources and presented results
- Managed team of employees, overseeing hiring, training and professional growth of employees
Product Owner/Senior Business Analyst, IT
STR, LLC a Costar Company
Hendersonville, TN
04.2018 - 03.2020
- Served as Product Owner for 3 major products and projects.
- Gathered and evaluated information from multiple sources and to extrapolate underlying needs of clients.
- Managed project scope and quality of deliverables identify issues and build contingency plans.
- Maintained ownership of product backlog, managing scope, user story optimization, sizing, prioritizing, and updating backlog repository.
- Elicited requirements using interviews, business process descriptions, and workflow analysis to determine best processes for external and internal operational projects.
- Collaborated with clients, peers, and subject matter experts to define, clarify, and validate requirements and specifications.
- Developed business requirements and work with project team to produce charters, project plans, and user stories.
- Managed day-to-day operations of multiple Agile projects from beginning to end.
- Conducted user acceptance assessments and testing while documenting issues and changes.
- Worked with UX/UI development team to ensure great user experience on internal and external web-based applications.
- Performed quantitative analysis to support business needs, selection of solutions to pursue, or associated risk
Senior Business Analyst
Vanderbilt University
Nashville, TN
08.2017 - 04.2018
- Lead and provided project management support for operational groups and lead implementation of work order management system implemented January 2018.
- Performed financial, business and operating process analysis, develops conclusions, and made recommendations to leadership.
- Developed programs or queries to retrieve and analyze data for projects, programs or reports.
- Gathered data using data mining techniques and tools, analyze information, develop conclusions, communicate recommendations clearly and work effectively with others on team.
- Worked with subject matter experts to develop new training documentation to support implementation of new work order management system.
- Developed new dashboards and analytics for multiple areas of operations including real estate development, plant operations, campus planning and construction.
Product Owner/Senior Business Analyst, IT
Ardent Mills, LLC
Denver, CO
02.2015 - 08.2017
- Worked directly with and served as liaison between business units, technology teams and support teams.
- Team leader and supervisor for team of 17 members.
- Interfaced with vendor partners and design optimal solutions for integration across multiple IT applications.
- Created and maintained workflows, approval processes, and validation rules based on internal stakeholder requirements.
- Worked with functional leads to transform and develop new requirements into multiple applications design and implementation including: Microsoft Dynamics, Guide TI, PaperSave, and Cinch.
- Collaborated with developers and subject matter experts to establish technical vision and analyze tradeoffs between usability and performance needs.
- Reviewed and edited requirements, specifications, business processes and recommendations related to proposed IT solutions.
- Ensured over 100 issues were identified, tracked, reported on and resolved in timely manner.
- Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements and help execute on delivery of needs.
Acidulant Product Line Accountant
Cargill, Inc
Eddyville, IA
05.2011 - 02.2015
- Participated directly in developing and implementing SAP for $3 million product line.
- Prepared and maintained customer profitability database to develop and support customer solution opportunities.
- Supported operational and commercial management by prepping data used in decision making.
- Directed and managed completion of budgeting process.
- Lead month end financial preparations of production reports and profit and loss statements.
- Reconciled balance sheet accounts and ensure compliance with corporate financial reporting policies.
- Monthly cost analysis and monitoring of costs versus budget.
Education
MBA -
University of Northern Iowa
Cedar Falls, IA 08.2013 - 12.2014
Bachelor of Science - Accounting
Iowa State University
Ames, IA 01.2007 - 08.2008
Associate of Arts - Arts
Indian Hills Community College
Ottumwa, IA 05.2002 - 05.2003
Skills
Agile Product development
Coaching and Mentoring
Leadership and management
Internal and External Communication
Research and trend analysis
Strategic planning and Road mapping
Process development and refinement
Financial Management
Timeline
Sr Product Manager II
Ad Hoc, LLC
03.2020 - Current
Product Owner/Senior Business Analyst, IT
STR, LLC a Costar Company
04.2018 - 03.2020
Senior Business Analyst
Vanderbilt University
08.2017 - 04.2018
Product Owner/Senior Business Analyst, IT
Ardent Mills, LLC
02.2015 - 08.2017
MBA -
University of Northern Iowa
08.2013 - 12.2014
Acidulant Product Line Accountant
Cargill, Inc
05.2011 - 02.2015
Bachelor of Science - Accounting
Iowa State University
01.2007 - 08.2008
Associate of Arts - Arts
Indian Hills Community College
05.2002 - 05.2003