Natalie Dooley
Aviation Operation Specialist
Green Cove Springs
Summary
Detail-oriented Aviation Operations Professional with expertise in military and depot-level aircraft maintenance, production coordination, and compliance workflows. Experienced in operational reporting, maintenance data systems, and quality assurance. Capable of managing competing priorities and fostering efficient daily operations through strong organizational and problem-solving skills.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Creative Studio Assistant (Part-Time)
The Dirty Pallette
Keystone Heights, FL
05.2026 - Current
- Assisted in daily studio operations, ensuring smooth workflow and timely project completion.
- Coordinated scheduling for studio sessions, optimizing resource allocation and team productivity.
- Supported art production through organization of materials and maintenance of equipment.
- Improved overall studio organization by implementing effective storage solutions and labels.
- Delivered exceptional customer service during events or workshops hosted at the studio space.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Helped maintain a clean, safe, and welcoming environment for customers, staff, and community participants.
Aircraft Engine Artisan
Department Of The Navy
Jacksonville, FL
06.2023 - 05.2024
- Supported depot-level aviation maintenance operations for F414 engine components within a high-volume production environment.
- Maintained accurate maintenance documentation, production records, and technical data in accordance with established aviation procedures and compliance requirements.
- Coordinated with Production Control, Quality Assurance, engineering personnel, and supply departments to support operational workflow and time-sensitive maintenance actions.
- Verified work orders, inspection records, component tracking information, and serial number documentation for completeness and accuracy.
- Utilized integrated maintenance data systems to document maintenance actions, inspections, and production status updates.
- Reviewed and interpreted technical publications, engineering instructions, maintenance manuals, and procedural directives to ensure compliance and operational consistency.
- Assisted with quality reporting processes and discrepancy documentation while supporting continuous process improvement initiatives.
- Maintained strong attention to detail in safety-sensitive environments requiring accountability, organization, and procedural accuracy.
Aircraft Engine Repairer
Tyonek Contractors
Jacksonville, FL
04.2022 - 06.2023
- Supported aviation maintenance operations and component repair activities within a depot-level production environment.
- Assisted with maintenance documentation, operational reporting, inventory accountability, and coordination between departments.
- Collaborated with Quality Assurance, engineering teams, and Production Control to support efficient workflow and compliance standards.
- Maintained accurate records and documentation within integrated aviation maintenance systems.
- Supported inspection, repair, and component tracking processes while adhering to procedural and safety requirements.
- Contributed to Lean Six Sigma and process improvement initiatives focused on operational efficiency and quality assurance.
Aviation Operations Coordinator/Supervisor of Factory Operations
USN
Jacksonville
08.2018 - 07.2022
- Supervised daily operations and administrative workflow for a 23-person aviation maintenance division supporting multiple military aviation units.
- Coordinated production schedules, maintenance tracking, operational reporting, and workload distribution across multiple work centers.
- Maintained communication with military personnel, contractors, and external organizations regarding maintenance status, asset readiness, and repair timelines.
- Reviewed operational records, maintenance documentation, discrepancy reports, and compliance paperwork for accuracy and completion.
- Conducted audits, enforced quality assurance standards, and supported process improvement initiatives using Lean Six Sigma methodologies.
- Trained and mentored personnel on documentation procedures, operational standards, and workplace compliance requirements.
- Coordinated logistics and supply chain activities to streamline materials management, improving efficiency in operations.
- Analyzed operational workflows to identify inefficiencies, proposing solutions that enhanced performance metrics.
- Managed cross-functional teams during complex projects, ensuring alignment with organizational goals and timelines.
Work Center Supervisor
USN
Andersen Air force Base, Guam
06.2016 - 08.2018
- Supervised maintenance operations and workflow coordination for personnel supporting H-60 aircraft operations.
- Managed scheduling, documentation accuracy, equipment accountability, and operational readiness requirements.
- Conducted inspections, maintained compliance records, and ensured adherence to safety and quality assurance procedures.
- Assisted with troubleshooting efforts, inventory accountability, and maintenance reporting within aviation data systems.
- Supported training and development of personnel while maintaining efficient team operations in a fast-paced environment.
- Analyzed performance data to identify trends and recommend improvements in maintenance practices.
- Managed resource allocation effectively, ensuring optimal utilization of personnel and tools.
- Facilitated safety inspections and compliance audits, promoting a culture of safety awareness.
- Facilitated cross-functional collaboration to tackle complex projects, resulting in improved outcomes with reduced lead times.
- Maintained open lines of communication with senior management, providing regular updates on work center performance and addressing any concerns in a timely manner.
- Evaluated staff performance regularly through feedback sessions, identifying areas for growth as well as opportunities to acknowledge high achievers within the team.
Work Center Shift Lead
USN
Norfolk, Virginia
06.2012 - 05.2016
- Led daily maintenance workflow and task coordination for aviation personnel supporting operational aircraft readiness.
- Maintained accurate documentation of inspections, discrepancies, and maintenance actions using integrated maintenance systems.
- Coordinated with Maintenance Control and flight operations personnel to support time-sensitive operational requirements.
- Assisted with aircraft transfers, logistics coordination, and operational support activities.
- Ensured compliance with procedural, safety, and quality assurance standards.
- Coordinated shift schedules to optimize staff allocation based on workload demands.
- Monitored inventory levels, ensuring timely restocking of supplies to meet production needs.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Trained new employees and delegated daily tasks and responsibilities.
Aviation Power Plants Technician
USN
Jacksonville, FL
08.2010 - 05.2012
- Supported scheduled and unscheduled aviation maintenance operations for H-60 aircraft systems and components.
- Performed inspections, documented maintenance actions, and assisted with troubleshooting and operational readiness activities.
- Maintained accurate records and complied with safety, fueling, and maintenance procedures in high-tempo aviation environments.
- Assisted with aircraft servicing, support equipment operations, and flight line activities.
Education
High School Diploma -
Napa Valley Adult School
Napa, CA01-2010
Skills
- Aviation Operations Support
- Technical Documentation & Recordkeeping
- Production Coordination
- Compliance & Quality Assurance
- Microsoft Excel, Word & Outlook
- Administrative Support
- Data Entry & Accuracy
- Process Improvement (Lean Six Sigma)
- Remote Communication & Coordination
- Aviation Logistics Support
Certification
OSHA 10
Timeline
Creative Studio Assistant (Part-Time)
The Dirty Pallette
05.2026 - Current
Aircraft Engine Artisan
Department Of The Navy
06.2023 - 05.2024
Aircraft Engine Repairer
Tyonek Contractors
04.2022 - 06.2023
Aviation Operations Coordinator/Supervisor of Factory Operations
USN
08.2018 - 07.2022
Work Center Supervisor
USN
06.2016 - 08.2018
Work Center Shift Lead
USN
06.2012 - 05.2016
Aviation Power Plants Technician
USN
08.2010 - 05.2012
High School Diploma -
Napa Valley Adult School