Natalie Patete
Palatine,IL
Summary
Experienced Store Supervisor with a proven track record of successfully overseeing daily operations and elevating service quality. With over 18 years of industry expertise, brings strong skills in inventory management, problem-solving, and team collaboration, resulting in enhanced customer satisfaction. Passion lies in fostering a supportive and efficient work environment, while continuously striving to develop leadership capabilities in dynamic settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Supervisor
Starbucks Coffee
08.2017 - Current
- Conducted inventory analysis to determine optimal stock levels.
- Managed cash handling processes accurately to maintain financial integrity within the store's daily transactions.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Security Officer
Rivers Casino
06.2015 - 07.2017
- Enforced security procedures and monitored premises to ensure the safety of guests and employees.
- Assisted in emergency responses situations, mitigating risks and ensuring swift resolution of incidents.
- Prepared comprehensive security reports and coordinated with management on safety initiatives.
Barista
Starbucks Coffee
08.2013 - 01.2015
- Delivered high quality customer service by preparing specialty beverages with precision and efficiency.
- Managed inventory control and ordering to maintain product and availability and operational consistency.
- Maintained composure during high volume periods, ensuring smooth store operations and positive customer experiences.
Education
High School Diploma -
DRISCOLL CATHOLIC HIGH SCHOOL
Addison, IL01.2000
Skills
- Inventory Control
- Service Excellence
- Employee Development
- Employee Mentorship
- Risk Management Proficiency
- Emergency Response Protocols
- Advanced Microsoft Office Skills
- Critical Thinking and Problem Resolution
- Skilled at Prioritizing Responsibilities
- Strategic Task Management
- Strategic Team Guidance
- Conflict Management
- Strategic Selling
- Prioritization Skills
- Customer Relationship Management
Certification
Illinois Food Safety License
Languages
English
Native or Bilingual
Timeline
Store Supervisor
Starbucks Coffee
08.2017 - Current
Security Officer
Rivers Casino
06.2015 - 07.2017
Barista
Starbucks Coffee
08.2013 - 01.2015
High School Diploma -
DRISCOLL CATHOLIC HIGH SCHOOL