Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Duschl

Summary

Dependable Groomer, skillful in handling animals up to 80 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in all aspects of day to day operations. Kind and attentive, experience helping pet owners care for beloved animals like they were my own.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for all customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.


Overview

4
4
years of professional experience

Work History

Dog Groomer

Bubbles & Beyond Pet Salon
02.2022 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Trimmed nails using clippers and grinders.
  • Dematted dogs and trimmed hair in ears and between paw pads.

Server

Letterman's
04.2019 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Kutztown Area Senior High School
Kutztown, PA
06.2021

Skills

  • Information Collection and Recording
  • Hand-Eye Coordination
  • Learning Strategies
  • Animal Interaction
  • Active Listening
  • Tool Sanitation Methods
  • Fur Cutting Techniques
  • Policy and Procedure Explanations
  • Housekeeping Requirements
  • Facility Policies and Procedures
  • Safety Precautions and Measures

Timeline

Dog Groomer

Bubbles & Beyond Pet Salon
02.2022 - Current

Server

Letterman's
04.2019 - 01.2022

High School Diploma -

Kutztown Area Senior High School

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Natalie Duschl