Capable, fast learning individual with a passion for helping others. Has a proven track record in the field of sales and customer service, and can utilize a variety of teaching skills acquired to assist in the further knowledge of others in a variety of topics. I am currently undergoing training to teach English as a second language, in hopes that I can assist potential clients with things like filing out immigration and asylum paperwork. helping them to understand their rights and legal terms, and with English as a second language they will remain competitive in the acquisition of a job to support themselves and their families.
•In charge of employee acquisition using social media marketing, and conducting of interviews for prospective employees.
•Use of Costco's POS system (kiosk was located inside of Costco...company presence in Costco's and on military bases until it was shut down for fraud), and the third party point of sale systems for AT&T, T-Mobile, and Verizon to assist customers with their wireless services and in order to activate new accounts and perform basic account maintenance (usually done by communicating with each company's sales support team via phone)
•Maintained 80 hour work week, making sure the kiosk was open as much as possible during Costco's hours of operation.
•Came up with ideas for interior design in the building, which had previously been very outdated and un-inviting for prospective church goers.
•Creation of decorations and props for church events and vacation Bible school, based on a theme given to me by the reverend.
•Involved in assistance of leading Bible studies.
•Volunteered with children, teaching them about God using fun methods that helped them to enjoy learning.
• Completion of extensive 5 week sales training course, including completion of Capstone project based on future technology and how close we were to achieving it.
•Customer rapport building and probing question asking in order to find best wireless product and service solutions for every individual.
•Sales of wireless products, services, and accessories.
•Maintaining daily, weekly and monthly sales quotas and maintaining friendly competition with co-workers.
•Establish rapport with each customer in order to build a relationship and gauge their needs, then suggest a cell phone and car audio solution based on those needs.
•Use of GERS, AT&T's, T-Mobile's, Verizon's and Boost Mobile's third part point of sale systems to sell products and services and in order to activate those services.
•Took multiple sales training classes and classes to expand knowledge of car audio and wireless products and services.
•In charge of maintaining a monthly quota for both services.
• Teaching other employees about wireless options and how best to sell them to their customers, as well as keeping track of their wireless cell phone product and service sales.
Establishing of rapport with customers using sales model "GUESTS" (Greet each customer as a guest, understand needs, evaluate, suggest solutions, take action, sell)
Having attended multiple sales training conferences and classes over the years, I have developed some unique sales skills that carry across to a variety of fields
Use of Microsoft word, PowerPoint, Microsoft Excel and a multitude of point of sale systems used by the companies I have worked for
Much time spent volunteering for a church, assisting the congregation in a multitude of ways and helping children and adults alike learn about God in a way unique to them
As a single mother, I can apply the skills of motherhood to many job opportunities From the creation of teaching material and structured days to ensure best learning environment, health and mental and physical wellbeing of my child, to countless hours of research on how best to care for a child and ensure they meet all of their health and learning "milestones", being a mother has given me more skills than any job I have ever had and has prepared me for whatever life throws my way