Natalie Eldridge
Senior Professional Human Resources
Citrus Springs,FL
Summary
Dedicated professional with proven performance in management, leadership, and communication. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage Human Resource training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Office Manager
Central Florida Clinic For Rehabilitation
Crystal River, FL
07.2015 - Current
- Performed all Human Resources functions to include recruitment and retention, bi-weekly payroll processing, benefit enrollment/management, handled employee relations such as grievances, performance/disciplinary issues, and terminations.
- Maintained computer and physical filing systems.
- Developed standard operating procedures for all administrative employees.
- Developed and optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of clinic and personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maximized cash flow through optimal billing and collection processes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
AR Coordinator
LKQ/Spherion
Crystal River, FL
04.2012 - 07.2015
- Provided backup to Office Manager front desk to step in to assist with various tasks whenever needed
- Provided proficient and courteous service to customers at all times.
- Processed driver bags and customer payments, ensuring accurate accounting of customer invoices
- Reconciled Retail shop deposits on a daily basis
- Coordinated with Sales staff to apply credits to customer accounts for damage or discounts on parts
- Prepared daily deposits. Handled large amounts of cash
Administrative Assistant
Seven Rivers Hospital
Crystal River, FL
04.2009 - 11.2010
- Provided Administrative support to HMA (Health Management Associates) ER Nursing Director
- Established professional and collaborative working relationships with company ER Nursing Directors
- Set up conference rooms, technology and materials to facilitate meetings.
- Used Excel and Microsoft Office Suite to create reports and presentations for weekly Director meetings.
- Proofread and edited reports for mistakes in accuracy and grammar.
- Coordinated equipment maintenance and repairs to maintain office efficiency.
- Coordinated and monitored venue to facilitate meeting and training events. Ensured all office and computer equipment was running properly
Human Resources Coordinator
Bernie Little Distributing, Inc.
Ocala, FL
07.2007 - 11.2008
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Evaluated timecards for accuracy on regular and overtime hours.
- Processed Bi-weekly payroll.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Prepared and submitted EEO reporting
Human Resource Specialist
Child Care Resources, Inc.
Gainesville, FL
08.2005 - 06.2007
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Conducted Annual Benefit meeting
- Performed monthly benefit reconciliation to ensure timely additions and terminations from benefit plans
- Worked collaboratively with Head-Start program to ensure staff met all hiring and training requirements, including Level 2 Background screening.
- Assisted with new hire orientation and employee training.
- Worked closely with payroll to ensure all court-ordered garnishments were processed timely.
Human Resource Manager
Helderberg House, Inc.
Guilderland, NY
12.1995 - 12.2004
- Motivated employees through special events and incentive programs.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Maintained payroll and benefits for employees minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Organized and led staff orientation programs and training to promote collaboration.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Accurately prepared bi-weekly payroll and tracking data using ADP.
- Represented organization at personnel-related hearings and investigations.
Education
No Degree - Physical Therapy
Daemen College
Amherst, NY 05.2001 -
Skills
Payroll coordination
Microsoft Office proficiency
Excellent multi-tasking ability
Workforce improvements
Benefits and compensation management
Leadership
Excellent Communicator
Certification
SPHR
Timeline
SPHR
09-2022
Office Manager
Central Florida Clinic For Rehabilitation
07.2015 - Current
AR Coordinator
LKQ/Spherion
04.2012 - 07.2015
Administrative Assistant
Seven Rivers Hospital
04.2009 - 11.2010
Human Resources Coordinator
Bernie Little Distributing, Inc.
07.2007 - 11.2008
Human Resource Specialist
Child Care Resources, Inc.
08.2005 - 06.2007
No Degree - Physical Therapy
Daemen College
05.2001 -
Human Resource Manager
Helderberg House, Inc.
12.1995 - 12.2004