NATALIE ESCAMILLA
South Gate,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Freight Forwarding Agent
FEDEX LOGISTICS
09.2018 - Current
- Communicated with global offices via email to facilitate smooth bookings
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices to customers
- Provided customs brokers with arrival notices
- Tracked rail shipments
- Followed customers SOP to ensure smooth operations
- Ensured all customer inquiries were responded to promptly and accurately
- Reviewed customer requests and provided competitive quotes in a timely manner
- Participated in team meetings discussing changes and improvements in procedures or processes
- Coordinated daily transportation activities including scheduling, routing, tracking and documenting
- Created reports on freight costs, delivery timelines, invoices and other related information
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner
- Responded to customer inquiries about order status or changes in schedules in a timely manner
- Dispatched information to service providers to schedule freight movement
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites
- Verified billing data with client contracts to ensure accuracy of invoicing
- Maintained updated knowledge through continuing education and advanced training.
Office Clerk
CAL CARTAGE CUSTOMS EXAM STATION
11.2013 - 09.2018
- Responsible for the presentation of arriving cargo - a federally contracted examination site in the nation's largest seaport
- Interacted with many federal, state and local agencies that included CBP, FDA, EPA, CPSC, FW
- Processed accounts payable and accounts receivable updates to maintain current financial records
- Ensured compliance with company policies regarding proper storage of hazardous materials
- Trained new employees regarding warehouse procedures and standards
- Communicate with customers regarding account discrepancies
- Tracked inventory and conducted cycle counts to maintain accurate records
- Reported any damaged items or discrepancies in shipments to appropriate departments
- Check drivers in and out
- Prepared and processed shipping documents for outgoing shipments
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse
- Enter incoming freight into system for tracking and tracing.
Education
ASSOCIATE OF ARTS -
Los Angeles City College
01.2018
Skills
- Cargo Booking
- Rate Negotiation
- Track and Trace
- Dispatching Exposure
- Shipping and Receiving
- Cycle Counting
- Excel and Word Expertise
- Problem Resolution
- Verbal Communication
- Task Prioritization
Timeline
Freight Forwarding Agent
FEDEX LOGISTICS
09.2018 - Current
Office Clerk
CAL CARTAGE CUSTOMS EXAM STATION
11.2013 - 09.2018
ASSOCIATE OF ARTS -
Los Angeles City College
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