Natalie Estrada
McKinney,TX
Overview
8
8
years of professional experience
Work History
Preschool Teacher
The Academy at Craig Ranch
02.2021 - Current
- Delivered creative and interactive activities to an average of 21 students between 3 and 4 years of age
- Consistently communicated with parents to report on student behavior, social and developmental progress
- Implemented multiple musical and art-related activities that improved students creative skills and increased learning motivation
- Created weekly lesson plans that met age appropriate activities and lessons
- Controlled classroom environments and provided positive reinforcement techniques.
Preschool Assistant Teacher
Parker Chase Preschool
10.2019 - 02.2021
- Provided classroom management support to the teacher in classes with up to 18 preschool students and ensured a safe and positive learning environment for children
- Delivered support to the teacher for the implementation of lesson plans and activities
- Resolved conflicts among students and taught emotional coping skills to aid personal growth and development
- Used open communication with parents and children.
Front Desk Receptionist
Installation Solution
01.2019 - 09.2019
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Cashier/Customer Service
Lowe's
05.2019 - 07.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Greeted customers entering store and responded promptly to customer needs.
Team Trainer/Cashier
Taco Cabana
06.2016 - 07.2018
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
- Tracked employee progress throughout their training journey, adjusting course material as necessary for optimal learning outcomes.
- Trained other employees in customer service, food safety, and performance requirements.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Allen High School
Allen, TX06.2018
Skills
- Customer Service
- Food Service
- Computer skills
- Time management
- Communication skills
- Organizational Skills
- Childhood development
- Behavior management
- Team Work
- Problem solving
- Adaptability
- Customer service
- Cash handling
- Sales
- Customer support
Timeline
Preschool Teacher
The Academy at Craig Ranch
02.2021 - Current
Preschool Assistant Teacher
Parker Chase Preschool
10.2019 - 02.2021
Cashier/Customer Service
Lowe's
05.2019 - 07.2019
Front Desk Receptionist
Installation Solution
01.2019 - 09.2019
Team Trainer/Cashier
Taco Cabana
06.2016 - 07.2018
High School Diploma -
Allen High School
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