NATALIE FERNANDEZ
Columbia,USA
Summary
I am a hardworking student with a forward thinking approach to tackling challenges and achieving my goals. I have articulate communication skills and a strong ability to build connections with others. Continuing to diversify my job experience, adding and honing my skills to support a team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Butterfly Effects
Columbia, SC
12.2025 - Current
- Implemented individualized behavior intervention plans to support clients' developmental goals.
- Collaborated with multidisciplinary teams to ensure consistent care and progress tracking for clients.
- Monitored client behavior and progress, adjusting strategies based on real-time observations and feedback.
Crisis Text Line Volunteer
Crisis Text Line
Columbia, SC
12.2025 - Current
- Provides empathetic, non-judgmental support to people in crisis through text-based conversations.
- Uses active listening and validated de-escalation techniques to help texters move from a hot moment to a cool calm.
- Assesses risk, ensures safety when necessary, and connects texters with appropriate resources or next-step support.
Research Assistant
Casa Rumba
Columbia, SC
09.2025 - Current
- Participated in team meetings to discuss progress on ongoing projects.
- Prepared presentations on research findings for conferences or seminars.
- Performed literature reviews to identify current trends in field being studied.
Retail Sales Associate
Coach
Columbia, SC
12.2024 - Current
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Fostered relationships with customers by providing exceptional customer service and follow up calls after purchases were made.
Automated Logistical Specialist (92A)
U.S Army Reserves
Columbia, SC
04.2021 - Current
- Maintained accurate records of all transactions using automated logistics systems.
- Efficiently managed inventory and supply systems in a fast-paced environment.
Front Desk Receptionist
Washington Orthodontics
Columbia, SC
11.2024 - 04.2025
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Monitored front desk traffic to support customer satisfaction.
Assistant Manager
Hibbett
Columbia, SC
04.2024 - 11.2024
- Trained and mentored team members on sales techniques and product knowledge..
- Assisted in daily operations, ensuring efficient store management and customer satisfaction.
Student Library Assistant
Thomas Cooper Library
Columbia, SC
09.2023 - 05.2024
- Maintained organization of library materials using cataloging systems.
- Assisted students with research inquiries and resource navigation.
Education
Bachelor of Science (B.S.) - Psychology
University of South Carolina
SC05-2027
High School Diploma - undefined
Harvest Collegiate High School
06-2021
Skills
- Bilingual
- Data collection
- Verbal and written communication
- Teamwork and collaboration
- Adaptability and Flexibility
Certification
Adult and Pediatric First Aid/CPR/AED
LANGUAGES
Spanish
Timeline
Behavior Technician
Butterfly Effects
12.2025 - Current
Crisis Text Line Volunteer
Crisis Text Line
12.2025 - Current
Research Assistant
Casa Rumba
09.2025 - Current
Retail Sales Associate
Coach
12.2024 - Current
Front Desk Receptionist
Washington Orthodontics
11.2024 - 04.2025
Assistant Manager
Hibbett
04.2024 - 11.2024
Student Library Assistant
Thomas Cooper Library
09.2023 - 05.2024
Automated Logistical Specialist (92A)
U.S Army Reserves
04.2021 - Current
High School Diploma - undefined
Harvest Collegiate High School
Bachelor of Science (B.S.) - Psychology
University of South Carolina