Natalie Flack
San Pedro,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Junior Escrow Officer
Castlehead Escrows, Inc.
San Pedro, CA
06.2015 - 04.2022
- Facilitated smooth escrow transactions by coordinating communication between buyers, sellers, and lenders.
- Reviewed and analyzed closing documents to ensure compliance with legal requirements and accuracy.
- Managed funds disbursement processes to maintain integrity of financial transactions.
- Developed efficient workflows to streamline escrow operations and enhance service delivery.
- Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
- Maintained accurate records of all transactions including deposits, withdrawals, disbursements and closing statements.
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
- Managed multi-line phone system, ensuring timely and courteous communication with clients.
- Maintained accurate appointment scheduling, optimizing office workflow and resource allocation.
- Coordinated front desk operations, providing support to staff and visitors efficiently.
Sales Associate
DermStore
Hermosa Beach, CA
01.2012 - 06.2015
- Developed strong product knowledge to assist customers in selecting skincare solutions.
- Managed inventory levels through regular stock assessments and timely reordering processes.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register operations and balanced drawers daily.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Palos Verdes Peninsula Highschool
Rolling Hills Estates06-2005
Skills
- Customer Service
- Typing 70 WPM
- Microsoft Teams/Excel
- Notary public certification
- Data entry
- Computer proficiency
- Payment processing
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Junior Escrow Officer
Castlehead Escrows, Inc.
06.2015 - 04.2022
Sales Associate
DermStore
01.2012 - 06.2015
High School Diploma -
Palos Verdes Peninsula Highschool