Natalie Galloway
Seabeck,WA
Summary
Responsible professional with strong verbal and written communication skills, extensive knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Confidently adjusts to changing situations and works well under pressure.
Overview
8
8
years of professional experience
Work History
Account Executive
Sound Cleaning Resources
08.2021 - 03.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Cashier/Receptionist
West Hills Ford Mazda Dealership
01.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collated and organized data entry documents into filing systems for easy access.
Custodian
Faith Fellowship Church
06.2020 - 04.2021
- Maintained clean and comfortable environments in commercial building by vacuuming and mopping, cleaning windows, disinfecting, and dusting.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Human Resources / Administrative Assistant
Domino's Pizza
01.2018 - 04.2020
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
Customer Service Representative
Recreational Equipment Incorporated
07.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Server
Green Light Diner
03.2016 - 06.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Swim Instructor
Haselwood Family YMCA
06.2015 - 02.2016
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Associate of Science -
Olympic College
Bremerton, WA06.2025
Associate of Arts - General Studies
Olympic College
Bremerton, WA06.2017
Skills
- Customer Service
- Interpersonal Communication
- Advanced Computer Skills
- Data Entry
Timeline
Account Executive
Sound Cleaning Resources
08.2021 - 03.2023
Cashier/Receptionist
West Hills Ford Mazda Dealership
01.2021 - 08.2021
Custodian
Faith Fellowship Church
06.2020 - 04.2021
Human Resources / Administrative Assistant
Domino's Pizza
01.2018 - 04.2020
Customer Service Representative
Recreational Equipment Incorporated
07.2017 - 01.2018
Server
Green Light Diner
03.2016 - 06.2017
Swim Instructor
Haselwood Family YMCA
06.2015 - 02.2016
Associate of Science -
Olympic College
Associate of Arts - General Studies
Olympic College
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