Summary
Overview
Work History
Education
Skills
Languages
LANGUAGES
Timeline
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NATALIE GAUCIN-PARRA

El Paso

Summary

Bilingual administrative professional with over 2 years in automotive and customer service sectors. Expertise in title work, documentation, and client communications. Recognized for reliability, strong work ethic, and organizational skills. Proven ability to enhance team success through attention to detail and efficient task management.

Overview

6
6
years of professional experience

Work History

Social Media Moderator

Teleperformance USA
El Paso
02.2023 - 05.2025
  • Monitored and moderated user-generated content to ensure alignment with company social media policies.
  • Identified trends in customer feedback to help improve brand reputation and online engagement.
  • Assisted with content creation, supporting overall marketing goals and strategy.
  • Collaborated with developers to improve website usability and interface.
  • Responded to customer inquiries across major platforms in a timely, professional manner.

Title Clerk

Melendez Auto Sales
El Paso
09.2020 - 09.2022
  • Managed vehicle title transfers for new and used car transactions, ensuring compliance with state regulations.
  • Verified funds and lienholder payoff before finalizing sales documentation.
  • Maintained accurate monthly transaction records and balanced financial reports.
  • Provided friendly and knowledgeable support to customers during the sales process.

Cashier

Peter Piper Pizza Inc.
El Paso
09.2019 - 10.2020
  • Processed cash and card transactions efficiently and accurately.
  • Maintained cleanliness and organization of front-of-house areas.
  • Trained new employees on register operations and customer service standards.
  • Delivered excellent service to ensure customer satisfaction and repeat business.

Education

High School Diploma -

Ysleta High School
El Paso, TX
07.2020

Some College (No Degree) - Business

El Paso Community College
El Paso, TX

Skills

  • Documentation and reporting
  • Customer service and client relations
  • Trustworthy
  • Detail-oriented
  • Problem solving
  • Team collaboration
  • Strong work ethic
  • Positive attitude
  • Title transfers

Languages

  • English, Full Professional Proficiency
  • Spanish, Full Professional Proficiency

LANGUAGES

English
Professional
Spanish
Professional

Timeline

Social Media Moderator

Teleperformance USA
02.2023 - 05.2025

Title Clerk

Melendez Auto Sales
09.2020 - 09.2022

Cashier

Peter Piper Pizza Inc.
09.2019 - 10.2020

High School Diploma -

Ysleta High School

Some College (No Degree) - Business

El Paso Community College

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