Processes and ensures that all necessary documentation have been completed for continuing education applications and for association specialty certifications and credentials
Reviews and ensures accuracy of records in association's database system
Collaborated with senior practice associates, managers, other professional development staff members, and other related stakeholders to identify operational needs and resolve procedural issues.
ADMINISTRATIVE INTERN II
City of Los Angeles
10.2019 - 01.2021
Served as a liaison between City Attorneys, division and district managers, private citizens, and other government agencies
Entered data into database system, generated reports as needed, supported management staff, and accurately updated customer accounts.
Reduced errors in data entry tasks by maintaining thorough attention to detail, verifying information before inputting it into the system and streamlined office processes by organizing filing systems.
OFFICE ASSISTANT
Mount Saint Mary's University-Los Angeles
08.2015 - 08.2018
Supported staff by completing various administrative tasks and answered questions regarding involvement on campus and different programs within the office.
Worked with a team of five to nine other office assistants and contributed to a positive fast pace work environment by fostering open communication among colleagues.
Increased customer satisfaction by providing professional and courteous front desk support.
ORIENTATION ASSISTANT
Mount Saint Mary's- Los Angeles
01.2017 - 08.2018
Communicated effectively with diverse groups of individuals, ensuring all felt welcomed and included.
Promoted a positive atmosphere by fostering connections between incoming students and current campus community members.
Participated in regular team meetings to reflect on successes and areas for improvement in the orientation program.
Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information, and utilized effective communication and problem-solving skills to quickly resolve customer issues.
Assistant Lecturer at School of Social Work, National Institute of Social DevelopmentAssistant Lecturer at School of Social Work, National Institute of Social Development
Research Assistant at AnNajah National University-Nablus and Graduate Institute of International and Development Studies, and University of Applied Social Work(Switzerland)Research Assistant at AnNajah National University-Nablus and Graduate Institute of International and Development Studies, and University of Applied Social Work(Switzerland)
Freelancer at I don't have any work experience but i used to work as freelancer in social mediaFreelancer at I don't have any work experience but i used to work as freelancer in social media