Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Genao Guilmain

Norfolk,VA

Summary

Ambitious esthetician specializing in waxing, lash services, body treatments, and basic facials. Dedicated to provide high quality services, help clients achieve quick results, and educating clients by using my professional opinion. Excels in communication, time management, and client satisfaction. Looking for a positive work environment where I can demonstrate and build my skills.

Overview

3
3
years of professional experience

Work History

Shipment/ Senior Brand Ambassador

American Eagle Outfitters
Norfolk, VA
10.2023 - Current
  • Successfully reached store sale goals by engaging with costumers
  • Assisted customers complete purchases, locate items and join reward programs
  • Folded and restocked merchandise to promote a visually appearing environment
  • Achieved employee of the month by completing tasks quickly and accurately
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements

Cashier/Sales Associate

Bath and Body Works, Limited Brands
Virginia Beach, VA
10.2023 - Current
  • Rung customers up fast and efficiently to help achieve store sale goals
  • Stocked and replenished merchandise to uphold the visual appear of the store
  • Educated customers about the brand and products
  • Greeted customers into the store and helped them find items to contribute to good conversion percentages
  • Kept up with the changes of the store and new product coming in by helping out with floor sets
  • Volunteered for extra shifts during busy periods to alleviate staff shortages.

Customer Service Desk/Cashier

Walmart
05.2021 - 09.2023
  • Processed financial transactions including money orders, check cashing, credit card loading, and other services,
  • Utilized an understanding of store operations to train other team members
  • Answered customer telephone calls
  • Maintained clean and organized front desk area to uphold polished company image.

Education

Esthetics

The Chrysm Institute of Esthetics
Virginia Beach, VA
08-2024

High School Diploma -

Silver Lake Regional High School
Kingston, MA
06-2023

Skills

  • Detail oriented
  • Costumer service
  • Quick learner
  • Problem solving
  • Multitasking
  • Administered facial and body waxing using hard and soft wax, ensuring client comfort and following up with aftercare instructions
  • Experience with lash extensions, including classic and hybrid sets
  • Contributed to retail sales by building client's trust as well as promoting and selling skincare products
  • Keeps client medical history and concerns up to date
  • Preformed basic customized facials as well as machine facials based on clients' individual needs and goals
  • Educated clients on products that they could add to their skincare regimen to help achieve their skincare goals

Timeline

Shipment/ Senior Brand Ambassador

American Eagle Outfitters
10.2023 - Current

Cashier/Sales Associate

Bath and Body Works, Limited Brands
10.2023 - Current

Customer Service Desk/Cashier

Walmart
05.2021 - 09.2023

Esthetics

The Chrysm Institute of Esthetics

High School Diploma -

Silver Lake Regional High School

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Natalie Genao Guilmain