Natalie Gil
Miami,FL
Summary
Retail Sales Associate with more than two and a half years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Friendly, passionate, outgoing and efficient with the capacity to multi-task. Always breaking record of providing exceptional customer service in fast or slow pace environments. Offering keen attention to detail and strong decision making skills and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team or personal goals.
Overview
10
10
years of professional experience
Work History
Sales Associate/Register Clerk
Journeys, Coral Square Mall and Dadeland Mall
06.2015 - 03.2017
- Greet customers and provide assistance finding store items
- Advise customers of sales and upcoming events and promotions
- Answering customer calls promptly and professionally
- Operate cash register, process checks and credit card transactions
- Inventory supplies on sales floor and stock room
- Maintain everything clean
- Restocked and organized merchandise in front lanes.
Insurance Agent Assistant
First Capital Property and Casualty Co
04.2017 - 06.2018
- Prepare insurance quotes for homeowners, commercial and auto policies
- Prepare necessary documents such as Insurance Cancellation Request,Endorsements, much more
- Applications, Statement of No Loss., etc
- Provide insurance premium bills to lenders and clients
- Entry of data pertaining to financial gains and losses
- Provide clients with appropriate insurance information and assistance as necessary
- Submittal of client bids for purchase of real estate properties
- Closed on Multiple insurance policy
- Customer service and help solve problems
- Participated in networking events and developed relationships with potential clients to increase sales.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Server
Kings Dining & Entertainment
02.2019 - 03.2020
- Prepare for big parties events with 50+ and more ,most of the time
- Make payments with cash and cards and always have change with me.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High school diploma -
American worldwide academy
05.2017
Skills
- Sales
- Serving Experience
- POS and waitly
- Retail Sales
- Customer Relationship
- Appointment Coordination
- Policy Modifications and Updates
- Computers and Technology
- Customer Support
- Insurance Claim Forms Review
- Insurance Carrier Applications
- Multitasking and Time Management
- Consultative Sales Approach
- HIPAA Guidelines
- Data Entry Software
- Order Placement
Languages
Spanish
Native or Bilingual
Timeline
Server
Kings Dining & Entertainment
02.2019 - 03.2020
Insurance Agent Assistant
First Capital Property and Casualty Co
04.2017 - 06.2018
Sales Associate/Register Clerk
Journeys, Coral Square Mall and Dadeland Mall
06.2015 - 03.2017
High school diploma -
American worldwide academy