NATALIE GISELLE THORSON
Whitehouse,TX
Summary
Motivated and compassionate individual seeking admission into a Clinical Medical Assistant program. Dedicated to providing excellent care, building positive relationships, and learning hands-on medical skills to help others. Brings strong communication, teamwork, and problem-solving abilities from customer service and hospitality experience, along with a caring nature developed as a stay-at-home mom.
Overview
5
5
years of professional experience
Work History
Waitress
Chuys Tex-Mex
Tyler, TX
02.2025 - Current
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted in training new team members on service protocols and menu knowledge.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Customer Service Representative I
Rockwall Sports Center
Rockwall, TX
08.2021 - 10.2023
- Assisted customers with inquiries and orders while maintaining a positive and professional attitude.
- Ensured customer satisfaction by resolving issues promptly and effectively.
- Responded to customer feedback and concerns, enhancing overall service experience.
- Assisted in managing inventory levels by notifying supervisors of shortages.
Education
High School Diploma -
Crandall High School
Crandall, TXMedical Assistant -
Tyler Junior College
Tyler, TX05-2026
Skills
- Excellent communication and customer service
- Teamwork and collaboration
- Problem-solving and adaptability
- Time and household management
- Basic computer skills
- Positive attitude and ability to uplift others
- Critical thinking
- Complaint handling
- understanding
Timeline
Waitress
Chuys Tex-Mex
02.2025 - Current
Customer Service Representative I
Rockwall Sports Center
08.2021 - 10.2023
High School Diploma -
Crandall High School
Medical Assistant -
Tyler Junior College
Additional Experience
- Stay-at-Home Mom | September 5, 2025 – Present
- Gained strong time management and organizational skills managing household responsibilities.
- Focused on childcare, health, and well-being of infant.
- Developed patience, multitasking, and adaptability in a fast-changing environment.