Natalie Gonzalez
Englewood
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks, INC
12.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Handle cash/payments, operate registers, restock supplies, manage inventory, and maintain a cleanly work environment
- Provided exceptional customer service, enhancing overall customer experience.
Server
K38 Baja Grill
Wilmington, NC
06.2018 - 10.2025
- Delivered exceptional customer service, enhancing guest experiences and a cleanly work environment.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Trained new staff on menu knowledge and service standards, promoting team cohesion.
Hostess
Blue Asia
Wilmington, NC
07.2017 - 05.2018
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Collaborated with kitchen and service staff to enhance guest experience and streamline operations.
- Trained new hostesses on customer service protocols and operational procedures.
Education
High School Diploma -
John A Holmes
Edenton06-2017
Associate of Science - Dental Hygiene
Cape Fear Community College
Wilmington, NC12-2021
Skills
- Friendly and outgoing
- Team player
- Problem solving
- Ability to keep up in a fast-paced, loud environment
- Time management
- Attention to detail
- Adaptive and creative
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Barista
Starbucks, INC
12.2025 - Current
Server
K38 Baja Grill
06.2018 - 10.2025
Hostess
Blue Asia
07.2017 - 05.2018
High School Diploma -
John A Holmes
Associate of Science - Dental Hygiene
Cape Fear Community College