Natalie Gracia
Fresno,CA
Summary
Driven by a results-focused approach, I excelled at Target by fostering team unity and enhancing customer satisfaction through efficient service strategies. My experience spans food safety compliance and nurturing student growth, demonstrating a blend of hard and soft skills. Achievements include significantly reducing food waste and consistently exceeding performance metrics, underscoring my commitment to excellence and adaptability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Team Leader
Target
10.2020 - Current
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
Fulfillment Expert
Target
10.2020 - 01.2023
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Before and After School Care Assistant
Santa Maria Bonita School District
01.2020 - 01.2023
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
Home Tutor
The Clintons
01.2018 - 10.2020
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed parent and student relationships by offering interactive assignments for students and parents.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
Education
Associate of Arts - Psychology
Allan Hancock College
Santa Maria, CABachelor of Arts - Psychology
Fresno State
Fresno, CA05.2025
Skills
Sanitation Standards
Food Safety Compliance
Ordering Supplies
Problem-solving skills
Verbal and written communication
Activities Planning
Early Childhood Education
Certification
CITI certified
Languages
ASL
Professional Working
Timeline
Food and Beverage Team Leader
Target
10.2020 - Current
Fulfillment Expert
Target
10.2020 - 01.2023
Before and After School Care Assistant
Santa Maria Bonita School District
01.2020 - 01.2023
Home Tutor
The Clintons
01.2018 - 10.2020
Associate of Arts - Psychology
Allan Hancock College
Bachelor of Arts - Psychology
Fresno State
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