Natalie Granito
Industry,PA
Summary
Outgoing Direct Care Worker experienced in staff management and patient care for individuals with disabilities and acute ailments. Enhanced patient well-being through personalized assistance and interactive engagement. Leveraged over ten years of service experience in restaurant and retail management to deliver high-quality customer service.
Overview
1
1
Certification
8
8
years of post-secondary education
20
20
years of professional experience
Work History
Direct Care Worker
Independently Employed
East Palestine Ohio, OHIO
09.2023 - Current
- Facilitated daily living activities and personal care for clients, enhancing their independence and quality of life.
- Assist clients with physical, occupational and speech therapies in accordance with their health care plan
- Guided clients in developing social skills through engaging activities and conversations, fostering meaningful interactions.
- Provided companionship to clients, fostering trust and emotional support during visits.
- Instructed clients and caregivers on proper medication usage, ensuring understanding of side effects and dosages.
- Transported patients to medical, dental, and personal care appointments.
- Participated in team meetings to discuss best practices for providing quality care.
- Collaborated with family members to ensure comprehensive care plans were followed.
Clinical Nurse Supervisor
Lakeview Personal Carehome
Darlington, Pennsylvania
03.2017 - 09.2018
- Coordinated patient care plans with interdisciplinary teams for optimal health outcomes.
- Collaborated with physicians, other healthcare professionals and administrative staff to ensure quality patient care.
- Supervised nursing staff to ensure compliance with clinical protocols and standards.
- Managed staffing schedules to maintain adequate coverage during shifts and emergencies.
- Conducted performance evaluations and provided feedback to nursing team members.
- Served as a role model for professional behavior among nursing staff members by demonstrating leadership qualities such as respectfulness, empathy and problem solving skills.
- Assisted difficult patients and resolved conflicts between patients, family members, and visitors.
Restaurant Manager
Sals Ristorante
Beaver Falls, Pennsylvania
10.2006 - 05.2011
- Managed daily restaurant operations to ensure smooth service and guest satisfaction.
- Trained and supervised staff to uphold high service standards, improving overall guest satisfaction.
- Resolved customer complaints swiftly, contributing to a more positive dining experience.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Developed staff schedules to optimize coverage during peak dining hours.
- Implemented inventory management systems for accurate supply tracking, reducing waste and ensuring availability.
Education
Associate of Applied Science - Nursing
Kent State University
East Liverpool, OH 09.2006 - 04.2010
Associate of Applied Science -
Community College of Beaver County
Monaca, PA 09.2001 - 04.2006
Skills
- High energy compassionate care provided striving for excellence in care
- Excellence in customer/ client satisfaction
- Interpersonal Communication skills in professional setting as well as in private setting
Certification
- CPR certified
- State board registered nurse [PA-2011]
Accomplishments
- 4 x HEROE award UPMC acknowledging excellence in care
- Promoted from sales associate and service to management in the service and medical industries
* References available upon request
Timeline
Direct Care Worker
Independently Employed
09.2023 - Current
Clinical Nurse Supervisor
Lakeview Personal Carehome
03.2017 - 09.2018
Restaurant Manager
Sals Ristorante
10.2006 - 05.2011
Associate of Applied Science - Nursing
Kent State University
09.2006 - 04.2010
Associate of Applied Science -
Community College of Beaver County
09.2001 - 04.2006