Natalie Greenfield
Rockport,TX
Summary
Proven professional with a track record of delivering high-quality service, demonstrated at Jack's through exceptional food service etiquette and cleanliness. Skilled in stress management and time management, ensuring efficient operations and customer satisfaction. Excelled in roles requiring attention to detail and hospitality service expertise, achieving significant improvements in customer experience.
Overview
10
10
years of professional experience
Work History
Home Cleaner
Self Employed Services
Jewell, Iowa
06.2016 - 12.2024
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Provided quality service that meets or exceeds customer expectations.
- Communicated effectively with clients regarding their needs and concerns.
- Managed time effectively to ensure tasks were completed on schedule.
Seasonal Farm Hand
Greenfield Family Farms
Jewell, Iowa
09.2016 - 10.2024
- Participated in training sessions related to new farming techniques or technologies.
- Harvested crops according to season and maintained records of yields.
- Operated and maintained farm machinery and equipment, following safety protocols.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
- Handled transportation of supplies and harvested items.
- Coordinated with farm management to plan and adjust tasks based on weather conditions and crop needs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Waitress
Jack's
Stratford, IA
06.2018 - 07.2022
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Presented food and beverages to guests at tables.
- Organized take-out orders efficiently according to customer requests.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in seating guests at tables or booths.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Executed impromptu cleaning responsibilities after work hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Stocked service areas with supplies during slow periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted other wait staff members in times of heavy customer traffic.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Bussed tables as needed during peak hours.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Receptionist
Pollard Family Dentistry
Ames, IA
07.2014 - 05.2016
- Accurately input data across various platforms efficiently.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Ensured timely organization and verification of appointment schedules.
Education
High School Diploma -
South Hamilton High School
Jewell, IA05-2013
Some College (No Degree) -
Iowa Central Community College
Fort Dodge, IASkills
- Cleanliness
- Stress management
- Food service etiquette
- Accurate money handling
- Attention to detail
- Time management
- Hospitality service expertise
Timeline
Waitress
Jack's
06.2018 - 07.2022
Seasonal Farm Hand
Greenfield Family Farms
09.2016 - 10.2024
Home Cleaner
Self Employed Services
06.2016 - 12.2024
Receptionist
Pollard Family Dentistry
07.2014 - 05.2016
High School Diploma -
South Hamilton High School
Some College (No Degree) -
Iowa Central Community College
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