Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Griffin

Kissimmee

Summary

Dependable and detail-oriented worker adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

8
8
years of professional experience

Work History

Event Operations Team Member

Universal Studios Florida
11.2024 - Current
  • Assist with preparing for, and orchestrating various events with the Universal Event Operations team.
  • Interact with and deliver information to guests from a wide range of professional backgrounds.
  • Communicate and collaborate effectively with other members of the team.

Attractions Cast Member

Walt Disney Company
04.2023 - Current
  • Responsible for ensuring strict safety guidelines while also maintaining an immersive and positive experience for guests.
  • Delivered lengthy narrations to large groups throughout the day.
  • Managed to resolve conflict quickly.
  • Maintained a wide array of knowledge about Walt Disney World in order to answer guest questions.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.

Doggy Daycare Pet Attendant

Justin's Canine Campus
09.2022 - 04.2023
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Maintained the cleanliness of the area by efficiently picking up after all the dogs.
  • Spent most days working on my feet.

Tour Guide and Student Office Worker

SUNY Oswego Admissions Office
04.2019 - 05.2022
  • Greeted prospective students and their families in a welcoming manner.
  • Memorized a plethora of information about the campus.
  • Maintained a friendly and upbeat demeanor for the full tour.
  • Answered phones in main office assisting with questions and conflict resolution through phone conversations.
  • Built personal relationships with guests to promote positive experiences.

Intern

SUNY Oswego Title IX Office and "ItsOnOz"
08.2021 - 12.2021
  • Assisted in facilitating workshops related to the prevention of interpersonal violence on college campuses.
  • Represented It'sOnOz at various campus-wide events.
  • Provided outreach to the campus community on behalf of It'sOnOz and Title IX.
  • Collaborated with other campus organizations to host events.

Teaching Assistant

SUNY Oswego
08.2021 - 12.2021
  • Held weekly office hours to assist students with course material.
  • Assisted professor with grading.
  • Planned and led review sessions for the class.
  • Spoke in front of a large class of 90 students.
  • Assisted in proctoring exams.

Student Worker

SUNY Oswego Financial Aid Office
06.2017 - 05.2019
  • Prepared documents in Word and Excel.
  • Prepared large mailings in an organized manner.
  • Filed documents in a precise manner.
  • Worked with SUNY Oswego's online databases.
  • Exercised discretion with student's personal information.

Education

Bachelor of Liberal Arts and Sciences -

SUNY Oswego
Oswego, NY
05.2022

Skills

  • Workforce management
  • Conflict management
  • Collaborative teamwork
  • Organizational skills
  • Interpersonal skills
  • Student support
  • Safety awareness
  • Customer service

Timeline

Event Operations Team Member

Universal Studios Florida
11.2024 - Current

Attractions Cast Member

Walt Disney Company
04.2023 - Current

Doggy Daycare Pet Attendant

Justin's Canine Campus
09.2022 - 04.2023

Intern

SUNY Oswego Title IX Office and "ItsOnOz"
08.2021 - 12.2021

Teaching Assistant

SUNY Oswego
08.2021 - 12.2021

Tour Guide and Student Office Worker

SUNY Oswego Admissions Office
04.2019 - 05.2022

Student Worker

SUNY Oswego Financial Aid Office
06.2017 - 05.2019

Bachelor of Liberal Arts and Sciences -

SUNY Oswego

Similar Profiles

CREATE PROFILE
Natalie Griffin