Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Griffith

Warwick,RI

Summary

Dynamic professional with a proven track record in behavioral support and multitasking abilities, honed at Seven Hills Foundation and various hospitality roles. Excelled in enhancing participant well-being and streamlining service delivery, showcasing effective communication and interpersonal skills. Demonstrated success in improving quality of life and customer satisfaction, leveraging client advocacy and child development expertise.

Overview

8
8
years of professional experience

Work History

Special Needs Pass Worker

Seven Hills Foundation
04.2022 - Current
  • Leveraged expertise in behavior management strategies to reduce instances of challenging behaviors among program participants, improving overall well-being and quality of life.
  • Coordinated transportation services that ensured accessibility of appointments and community involvement for individuals served.
  • Assisted in developing personalized goal plans, leading to increased participant success rates.
  • Developed strong rapport with participants'' families, fostering trust and open communication throughout the process.
  • Conducted thorough assessments of environmental factors impacting each person's ability to thrive in their home setting; recommended adaptations accordingly.

Server

Greggs
03.2021 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

The Revival
06.2020 - 02.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Daycare Assistant

Sunshine Child Development Center
04.2020 - 01.2021
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Server

CNL Dinning
06.2016 - 04.2020
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Associate of Arts - Psychology

CCRI
Warwick, RI
01-2020

Skills

  • Behavioral support
  • Professional boundaries
  • Self-awareness
  • Client advocacy
  • Multitasking Abilities
  • Effective communication
  • Interpersonal skills
  • Child development

Timeline

Special Needs Pass Worker

Seven Hills Foundation
04.2022 - Current

Server

Greggs
03.2021 - 12.2021

Server

The Revival
06.2020 - 02.2021

Daycare Assistant

Sunshine Child Development Center
04.2020 - 01.2021

Server

CNL Dinning
06.2016 - 04.2020

Associate of Arts - Psychology

CCRI
Natalie Griffith