Natalie Guillen
Lathrop,CA
Summary
Proven Operations Specialist at Moncler, adept in maintaining workplace cleanliness and excelling in customer service. Demonstrated ability to adapt and excel under pressure, enhancing store operations and customer satisfaction. Skilled in stock replenishment and problem-solving, consistently prioritizing efficiency and quality.
Overview
5
5
years of professional experience
Work History
Operations
Moncler
10.2024 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Received incoming merchandise and stored in correct stock locations.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
Sales Associate
Polo Factory Store
02.2023 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Caregiver
Brookdale
03.2020 - 11.2022
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
High School Diploma -
Calla High School
Manteca, CA06.2019
Skills
- Workplace cleanliness
- Heavy lifting
- Stock replenishment
- Customer service
- Barcode scanning
- Shipment preparation
- Stock organization
- Product sorting
- Receiving experience
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations
Moncler
10.2024 - Current
Sales Associate
Polo Factory Store
02.2023 - Current
Caregiver
Brookdale
03.2020 - 11.2022
High School Diploma -
Calla High School
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