Natalie Guzman

~Delivers high-quality customer service, driving customer satisfaction and repeat business through personalized product recommendations.

~ Achieves and frequently exceeded individual and team sales targets.

~ Engaged in friendly conversation with customer to better uncover individual needs.

~ Efficiently handles cash and POS transactions, including purchases, returns, and exchanges, with strong focus on accuracy.

~ Managed incoming calls and directed inquiries to appropriate departments efficiently.

~ Scheduled appointments and coordinated meeting logistics for staff members.

~ Provided high-quality member service by addressing inquires, resolving concerns, and fostering a welcoming environment.

~ administrated membership accounts, including registrations, renewals, and payment processing through club managements systems.

~ Ensured operational efficiency by managing front desk functions, inventory control, and daily member check-in procedures.