Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
3
3
years of professional experience
Work History
Healthcare Receptionist
Brunswick Rehabilitation and Health
Bolivia, North Carolina
06.2022 - Current
Served visitors by greeting, welcoming and directing to appropriate personnel.
Maintained an organized filing system of confidential client information in accordance with company policy.
Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Handled customer inquiries and complaints, providing timely and appropriate solutions.
Performed bookkeeping and accounting consulting services.
Served as the point of contact for customers regarding order exceptions and inquiries.
Monitored loans and accounts payable to confirm payments are current.
Maintained records of all transactions related to order exceptions.
Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Scheduled and confirmed appointments and meetings for management team.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.