NATALIE HARTLEY

Acting as the Local Area Superintendent in Rankin Inlet, maintaining operational excellence across the Territory of Nunavut.

• Developed and implemented policies to enhance area operations and compliance.
• Provided operational guidance and support to staff, fostering a collaborative work environment.
• Recruited, hired, trained, and evaluated personnel to optimize team performance.
• Provided guidance and support to staff members regarding operational matters.

Fulfilled various acting Superintendent roles across Northern regions, including Sault Ste. Marie and Sudbury.

• Covered both the LAS for Sault Ste Marie and Sudbury during their holidays, where I developed a good working relationships with the teams in these areas.

Facilitated operational stabilization for new facility in Iqaluit, Nunavut, enhancing overall efficiency of the Territory of Nunavut.

• I went to Iqaluit for six months in order to help improve the operations of the new facility.
• Created and fostered a better work environment for the staff.
• Focused on training and enhancing individual skills for better efficiency.
• Responded promptly to customer and government inquiries concerning area operations.
• Organized and chaired regular meetings with enablers and the project manager to discuss issues and strategies for effective resolution.
• Traveled to other communities to perform financial control reviews.
• Helped train new Superintendents for Iqaluit and Rankin Inlet.

Oversaw daily operations as Postmaster of Wikwemikong, ensuring effective service delivery at Canada Post.