Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Heaton

Highland, CA

Summary

Seeking a solid position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Personal Nanny

Courtney Taylor
08.2018 - Current
  • Communicate with children at age-appropriate levels to encourage understanding and foster relationships.
  • Teach children everyday skills and language and prepare healthy, age-appropriate snacks and meals.
  • Utilize schedules to maintain appropriate balance of sleep, education and activities.
  • Build positive and nurturing environments to support child social and emotional growth.

Store Associate

Foot Locker
10.2021 - 01.2022
  • Greeted customers, answered questions, helped locate merchandise and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Cashier

California Fish Grill
06.2017 - 08.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Food Preparation Worker

Ted's Hot Dogs
04.2015 - 01.2017
  • Prepped and made food according to standard recipes with requested changes for customer satisfaction as appropriate.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Education

Associate of Science - Business Administration

Crafton Hills College
Yucaipa, CA
12.2023

Skills

  • Customer Engagement
  • Interpersonal Communication
  • Organization and Time Management
  • Problem Solving
  • Product and Service sales
  • Compliance

Timeline

Store Associate

Foot Locker
10.2021 - 01.2022

Personal Nanny

Courtney Taylor
08.2018 - Current

Cashier

California Fish Grill
06.2017 - 08.2018

Food Preparation Worker

Ted's Hot Dogs
04.2015 - 01.2017

Associate of Science - Business Administration

Crafton Hills College

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Natalie Heaton