Natalie Hernandez
Snowmass Village,CO
Summary
Strategic leader recognized for driving productivity and efficiency in task completion. Demonstrates expertise in team leadership, operational management, and effective communication. Proficient in problem-solving, adaptability, and conflict resolution, consistently steering teams towards achieving organizational objectives while fostering a positive work environment. Committed to continuous improvement and elevating team performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Aspen School District
Aspen, CO
08.2023 - Current
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Organized various activities, games, crafts and outings to keep children entertained.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Attended professional development workshops to stay current on best practices for early childhood education.
Maintenance & Housekeeping Supervisor
Alpine Valley Services
Basalt, CO
11.2022 - 08.2023
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Coordinated with vendors and contractors to ensure timely completion of projects.
- Monitored inventory and ordered needed supplies to meet demand for repairs.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Luxury Sales Associate
Maria Tash Venus
Miami, FL
05.2021 - 10.2022
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Reached sales goals by developing and maintaining client relationships, utilizing a client book to effectively maximize profits.
- Placed special orders or called other stores to find desired items.
- Processed transactions using a point-of-sale system.
Yacht Stewardess
Jon Barret Associates
Miami, FL
02.2018 - 03.2020
- Maintained luxurious interiors, items and surfaces, such as artwork, silks, china, crystal, linens, fine woodwork, and marbles.
- Created, implemented, and maintained an information management system of interior inventories and maintenance procedures.
- Provisioned to maintain inventory supplies and cover guest usage.
- Collaborated with the executive chef regarding meal service for the guests.
- Creatively planned and quality service of theme dinners and occasional guest parties.
- Kept all interior storage areas organized, orderly, and maintained.
Key Leader
Lululemon Athletica
Miami, FL
12.2016 - 02.2018
- Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
- Monitored employee performance and provided feedback to ensure quality standards were met.
- Facilitated training sessions for new employees on company policies and procedures.
- Performed store opening and closing procedures.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Front Desk Receptionist
Ayama Yoga Studio
Miami , FL
08.2013 - 12.2016
- Greeted visitors and members and provided information on class schedules, pricing plans, and available services.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Handled financial transactions, including membership sales, renewals, and POS purchases.
- Assisted in organizing and promoting studio events and special programs.
- Led weekly community yoga classes.
Spa Associate
Fontainebleau Resort
Miami, FL
10.2009 - 08.2013
- Primary point of contact for members and guests, delivering information on spa products, services and monthly promotions.
- Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
- Monitored stock levels within the spa retail area ensuring adequate supply of items for sale.
- Developed professional relationships with clients to ensure repeat business opportunities.
- Delivered excellent customer service at all times while interacting with guests.
Education
Associate of Arts -
Miami Date College
Miami, FL10.2006
Skills
- Client relationships
- Administrative tasks
- Personnel development
- Sales strategies
- Team leadership and coaching
- Multitasking and organization
- Relationship building and management
- Early Childhood Education
- Positive Attitude
Languages
Spanish
Native/ Bilingual
Certification
- Certified Yoga Instructor
- Certified Breathwork Instructor
- CPR & First Aid
Timeline
Preschool Teacher
Aspen School District
08.2023 - Current
Maintenance & Housekeeping Supervisor
Alpine Valley Services
11.2022 - 08.2023
Luxury Sales Associate
Maria Tash Venus
05.2021 - 10.2022
Yacht Stewardess
Jon Barret Associates
02.2018 - 03.2020
Key Leader
Lululemon Athletica
12.2016 - 02.2018
Front Desk Receptionist
Ayama Yoga Studio
08.2013 - 12.2016
Spa Associate
Fontainebleau Resort
10.2009 - 08.2013
Associate of Arts -
Miami Date College
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