Natalie Herrera
Nuevo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Fenagh Engineering And Testing
06.2023 - Current
- Conducts market research to identify trends, competitive activity, and
opportunities for product and service growth. - Monitors and reports on performance metrics to track progress and ensure
objectives were met. - Tracks analytics for social channels, web traffic, and email campaigns.
- Creates and formats proposals using Microsoft Office Suite and Adobe Creative
Suite programs. - Develops graphics, charts, diagrams, visuals, infographics., as necessary for bid
submissions. - Develops and implements proposal writing strategies to ensure compliance with
RFP requirements. - Maintains organized records of proposal development activities and archived
final versions of submitted proposals. - Tracks status of all active RFPs using customer relationship management
software. - Coordinates across departments to create cohesive responses to customer
inquiries throughout the proposal process. - Coordinates with multiple departments within organization to ensure smooth
functioning of entire setup process from start till finish.
Client Services Manager
Atlas Technical Consultants
02.2017 - 06.2023
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Collaborated with cross-functional teams to ensure timely delivery of projects, meeting or exceeding client expectations.
- Developed new employees and on-going performance assessment of current employees.
- Resolved escalated issues with professionalism, maintaining client trust and safeguarding the company''s reputation.
Bank Teller
Wells Fargo
08.2016 - 02.2017
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
High School Diploma -
Loara High School
Anaheim, CA08.2015
Skills
- Proficient in Microsoft excel, word,
PowerPoint - Bilingual- English and Spanish
- Strong organizational skills
- Detail-Oriented
- Ability To Prioritize
- Interpersonal Skills
Certification
- CNP - Certified Notary Public
Timeline
Marketing Coordinator
Fenagh Engineering And Testing
06.2023 - Current
Client Services Manager
Atlas Technical Consultants
02.2017 - 06.2023
Bank Teller
Wells Fargo
08.2016 - 02.2017
High School Diploma -
Loara High School
- CNP - Certified Notary Public
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