NATALIE HIGGINSON
New York,New York
Summary
Dynamic Senior Strategy Leader with a proven track record at Amazon, driving organizational health and talent retention through strategic planning and effective communication. Spearheaded initiatives that achieved a 22% promotion rate, showcasing expertise in workforce analytics and cross-functional collaboration to enhance employee engagement and cultural transformation.
Overview
18
18
years of professional experience
Work History
Senior Strategy Leader
AMAZON
New York, NY
01.2022 - Current
- Define and implement goals and strategies to create a high-performing and engaged workforce for a global team of nearly 8,000, enhancing supportability through effective planning and prioritization of initiatives
- Launched three new programs, managing, tracking, and communicating the state of each initiative, resulting in a 22% promotion rate within 18 months, demonstrating the return on investment of our strategic initiatives
- Partner with HR Business Leaders to drive organizational health and improve the ability to attract, develop, and retain top talent through effective system requirements and data integration strategies
- Facilitate presentations and discussions for senior leaders to shape organizational strategy and workforce development, leveraging dashboarding tools like Tableau to present insights
- Deliver quarterly business reviews to leadership, highlighting workforce metrics and analyzing opportunities to improve retention and representation
Corporate Communications Leader, Chief of Staff to Global Strategy Officer
IBM
New York, NY
01.2017 - 01.2022
- Oversaw strategic priorities, day-to-day operations, and executive communications for senior leadership, ensuring alignment with corporate vision
- Led efforts to produce external corporate reports, facilitating alignment with executive-level stakeholders, enhancing marketing operations to promote organizational product positioning
- Drove executive alignment around key priorities and programming across the global business to enhance organizational effectiveness through structured data analysis
- Developed and executed enterprise-wide programs, including one of the most prominent employee engagement campaigns to date, resulting in record participation and positive business outcomes
- Manage correspondence and act as a key advisor for senior executives on organizational strategy and leadership initiatives, assisting in effective decision-making
Corporate Marketing Strategic Programs Leader
IBM
New York, NY
01.2017 - 01.2022
- Spearhead initiatives to foster employee engagement and drive awareness of organizational goals, including over 10 educational sessions annually using ad hoc analysis to assess impact
- Led the 'Be Equal' physical activation at Think, IBM’s largest conference, engaging over 8,000 attendees and launching one of IBM’s most impactful initiatives
- Developed resources such as the Leadership Talent Database, offering a comprehensive list of prescreened candidates to enhance hiring and promotions through effective data management
- Introduced initiatives to address unconscious bias, improve decision-making processes, and created open forums for leadership to address cultural shifts across the organization
- Cultivated a thriving online education community of over 500 managers, providing growth playbooks, campaign strategies, and access to best-in-class partners
- Oversaw an international conference providing education and strategic direction for senior global strategists, leveraging insights gathered from data to inform content and discussions
Associate Director
COLUMBIA BUSINESS SCHOOL
New York, NY
01.2012 - 01.2017
- Developed an entrepreneurship program as part of Columbia University’s multi-million-dollar commitment to social responsibility, showcasing a strong vision for community impact
- Partnered with corporations such as Ernst & Young and Capital One Bank to develop high-impact entrepreneurial programming guided by comprehensive data analysis
- Led marketing initiatives to increase program visibility and resource awareness, resulting in a top 2 ranking in New York State out of 26 programs in less than two years
- Created and grew all communication channels and marketing efforts, generating 80% of total client engagement through digital and print outreach, maximizing effectiveness and return on investment
Education
Certificate - Strategic Leadership
CORNELL UNIVERSITY
03.2020
Master of Public Administration - Advanced Management and Finance
COLUMBIA UNIVERSITY
05.2016
Bachelor of Arts - International Affairs, Spanish, African American Studies
UNIVERSITY OF MINNESOTA
05.2010
Skills
- Strategic planning and analysis
- Project management
- Organizational development
- Workforce analytics and engagement
- Stakeholder and change management
- Effective communication skills
- Cultural transformation
- Cross-functional collaboration
Languages
Spanish
Advanced (C1)
C1
Certification
- Diversity, Equity and Inclusion Certificate - Cornell University, 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Columbia University
- IBM
- Amazon
- Children's Defense Fund
- Wells Fargo
- University of Minnesota
Work Preference
Work Type
Full TimeWork Location
HybridRemoteImportant To Me
Career advancementCompany CultureInterests
International Travel
Foodie
Culture
The Arts
Cinema
Languages
Websites
Timeline
Senior Strategy Leader
AMAZON
01.2022 - Current
Corporate Communications Leader, Chief of Staff to Global Strategy Officer
IBM
01.2017 - 01.2022
Corporate Marketing Strategic Programs Leader
IBM
01.2017 - 01.2022
Associate Director
COLUMBIA BUSINESS SCHOOL
01.2012 - 01.2017
Certificate - Strategic Leadership
CORNELL UNIVERSITY
Master of Public Administration - Advanced Management and Finance
COLUMBIA UNIVERSITY
Bachelor of Arts - International Affairs, Spanish, African American Studies
UNIVERSITY OF MINNESOTA
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