Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Holloway

Jacksonville,Florida

Summary

Dedicated Photographer exhibiting true love for craft, art and science of photography process. Seasoned professional at using camera lenses, controls and composition to capture stunning results. Consistently enhancing creative insight through projects and professional workshops. Detail-oriented, organized and meticulous employee. Enthusiastic team player ready to contribute to company success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.

Overview

13
13
years of professional experience

Work History

Retail Customer Service Lead Associate

THE HOME DEPOT
10.2012 - Current
  • Unloading and stocking merchandise while checking quantity and quality of merchandise
  • Protected products from damage by using proper packaging and bagging techniques.
  • Enter information about incoming merchandise in the store's computer system
  • Cut loss of sixty-six thousand dollars while analyzing inventory reports, )
  • Help redevelop store by providing assistance in different departments by assisting with shelf restock, aisle maintenance, loading customers cars, and special orders to assist customers with restoring their homes.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Communicated product information, installation methods and product upgrade options.
  • Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
  • Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
  • Improved team productivity by streamlining workflow processes and implementing efficient project management practices.
  • Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Developed comprehensive training materials to onboard new team members quickly and efficiently.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Built strong relationships with clients through exceptional customer service skills which led to repeat business opportunities over time periods measured in years not months or weeks alone.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

School Photographer

GCI PORTRAITS
08.2019 - 12.2019
  • Managed, transported, accounted for up to $3,000 worth of photography equipment to various schools
  • Adhered to all administrative policies, guidelines, objectives when filing and updating school paperwork
  • Receipts by reducing administrative errors and increasing efficiency
  • Specialize in event, portrait and wedding photography
  • Photographed fashion items for marketing and online sales
  • Assisted photographer on special projects, studio, on film sets, and traveled to locations for exclusive shoots
  • Photograph private clients including products for major corporations, corporate and lifestyle portraits, live concerts and retail signage
  • Executed digital photography workflow capturing, downloading, editing, printing, backup, cataloging, adobe photoshop, and Lightroom
  • Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
  • Collaborated closely with school administrators to ensure seamless integration of photo sessions into the daily schedule.
  • Organized digital files effectively for easy access, retrieval, and editing of images as needed.
  • Delivered consistent results with efficient time management, adhering to tight schedules and multiple appointments per day.

Event Staff

SUN LIFE STADIUM
07.2012 - 02.2013
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
  • Increased customer satisfaction and sales by 10%
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.

Stock Clerk

MARSHALL’S
12.2010 - 04.2011
  • Organized merchandise on the sales floor
  • Answered customer questions and provided detailed product information.
  • Conducted inventory and restocked items throughout day.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
  • Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.

Food Pantry Volunteer

Homeless Outreach
  • Greeted community members upon arrival to create welcoming environment.
  • Evaluated food donation quality according to organization's safety standards.
  • Delivered food to families and individuals in surrounding neighborhood to establish strong community relations.
  • Engaged with community members to offer information about available resources for housing, clothing and utilities assistance.
  • Served with organization [Number] times per month for [Number] years

Food Pantry Volunteer

Homeless Outreach
  • Greeted community members upon arrival to create welcoming environment.
  • Evaluated food donation quality according to organization's safety standards.
  • Delivered food to families and individuals in surrounding neighborhood to establish strong community relations.
  • Engaged with community members to offer information about available resources for housing, clothing and utilities assistance.
  • Served with organization [Number] times per month for [Number] years

Education

Associate of Art Degree -

Georgia State University
Atlanta, GA

Bachelor of Art Degree -

University of North Florida
Jacksonville, FL
08-2023

Skills

  • Product promotions
  • Self-directed learning
  • Positive and engaging demeanor
  • Proactivity
  • Multitasking Abilities
  • Reliability and punctuality
  • Operations Management
  • Problem-Solving
  • Relationship Building
  • Phone and Email Etiquette
  • Data Entry
  • Client Relationship Management
  • Critical Thinking
  • Customer Service
  • Computer Proficiency
  • Conflict Resolution
  • Administrative Support

Timeline

School Photographer

GCI PORTRAITS
08.2019 - 12.2019

Retail Customer Service Lead Associate

THE HOME DEPOT
10.2012 - Current

Event Staff

SUN LIFE STADIUM
07.2012 - 02.2013

Stock Clerk

MARSHALL’S
12.2010 - 04.2011

Food Pantry Volunteer

Homeless Outreach

Food Pantry Volunteer

Homeless Outreach

Associate of Art Degree -

Georgia State University

Bachelor of Art Degree -

University of North Florida

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