Natalie Hopper
Chandler,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Dental Hygienist
Val Vista Smiles
11.2023 - Current
- Maintain up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educate patients on proper brushing and flossing techniques to promote long-term oral health.
- Enhance patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
Dental Hygienist
Smileworks Dentistry
12.2015 - 11.2023
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Served as a mentor for new dental hygienists, sharing knowledge and best practices to help them excel in their roles.
Dental Assistant/Insurance Verification Specialist
Smileworks Dentistry
06.2012 - 12.2015
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Updated patient records with accurate, current insurance policy information.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Developed strong relationships with insurance representatives, facilitating smooth communication channels for resolving inquiries or disputes.
Education
Bachelor of Science - Health
Southern New Hampshire University
Hooksett, NH11.2020
Associate of Science - Dental Hygiene
Fortis College - Phoenix
Phoenix, AZ12.2017
Skills
- Patient relationship building
- Medical Records Management
- Case Management
- Attention to Detail
- Teamwork and Collaboration
- Multitasking Abilities
Timeline
Dental Hygienist
Val Vista Smiles
11.2023 - Current
Dental Hygienist
Smileworks Dentistry
12.2015 - 11.2023
Dental Assistant/Insurance Verification Specialist
Smileworks Dentistry
06.2012 - 12.2015
Bachelor of Science - Health
Southern New Hampshire University
Associate of Science - Dental Hygiene
Fortis College - Phoenix
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