Natalie Hornberger
West Hartford,CT
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with the work of high- achieving executives. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent administrative support within dynamic environments.
Overview
7
7
years of professional experience
Work History
Secretary 2
State of Connecticut- Department of Developmental Services
02.2023 - Current
- Efficiently manage scheduling and logistics for departmental meetings
- Provide comprehensive administrative support to Director, improving office workflow
- Monitor and analyze funding requests daily to optimize budget allocation
- Facilitate communication between department and external providers, strengthening partnerships
- Assists in coordination of approximately 40 key financial and quality audits
- Manage all departmental job interviews
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Social Media & Client Relations Coordinator
Sweet Tooth Pediatric Dentistry
04.2019 - 02.2023
- Process and submit insurance claims from which insurance providers generate patient Explanation of Benefits (EOB's)
- Streamlined insurance claim processes, enhancing patient benefit comprehension
- Enhanced patient journey from registration to treatment, fostering loyalty and satisfaction
- Orchestrated social media strategies to elevate brand presence and customer engagement
- Managed office logistics, ensuring seamless operation and supply availability
- Increased brand awareness b through effective social media campaigns.
- Enhanced client satisfaction by promptly addressing concerns and providing effective solutions for various issues.
Marketing Analyst & Account Services
Farmington Displays Inc.
10.2017 - 04.2019
- Managed marketing campaigns and executed campaign ideas with clients
- Worked with notable clients such as: Comcast for Travelers Golf Tournament and Louis Vuitton for SPS Global
- Led deployment of company website to inform customers on business services, house company contact information and showcase previous work
- Boosted client retention by 20% through strategic relationship management and tailored marketing efforts
- Oversaw detailed compliance with government contracts, ensuring adherence to strict standards and regulations
- Coordinated with cross-functional teams to ensure project alignment with client objectives, boosting efficiency.
- Identified areas for process improvement within marketing department, resulting in increased efficiency and more effective use of resources.
Education
Bachelor of Arts - Organizational Communications
Central Connecticut State University
New Britain, CT 05.2017
Skills
- Interpersonal skills
- Organizational skills
- Adaptability
- Social media
- MS word
- Outlook
- Excel
- Teams
- Dental Vision
- Government Contracting Certification
- Budget Optimizing
- Partnership building
- Brand Awareness
- Problem Solving
- Appointment Scheduling
- Schedule Management
Timeline
Secretary 2
State of Connecticut- Department of Developmental Services
02.2023 - Current
Social Media & Client Relations Coordinator
Sweet Tooth Pediatric Dentistry
04.2019 - 02.2023
Marketing Analyst & Account Services
Farmington Displays Inc.
10.2017 - 04.2019
Bachelor of Arts - Organizational Communications
Central Connecticut State University
Similar Profiles
Lenora L. Hogan-HarrisLenora L. Hogan-Harris
Supervising Developmental Service Worker 1 at State Of CT Department Of Developmental ServicesSupervising Developmental Service Worker 1 at State Of CT Department Of Developmental Services
Tia DixonTia Dixon
Eligibility Service Worker at State Of Connecticut, Department Of Social ServicesEligibility Service Worker at State Of Connecticut, Department Of Social Services
Tonia JoynerTonia Joyner
Liaison Coordinator at State Of Connecticut, Department Of Social ServicesLiaison Coordinator at State Of Connecticut, Department Of Social Services
Erik HilsenErik Hilsen
Director Sales, Major Accounts at CerteroDirector Sales, Major Accounts at Certero
Rob VelasquezRob Velasquez
Officer - Wealth Management at Merrill LynchOfficer - Wealth Management at Merrill Lynch