Natalie Jackson
Richmond,TX
Summary
Dynamic Early Childhood Teacher and experienced Waitress/Restaurant Hostess, excelled in classroom management and customer service at Discovery Early Learning Center and Pablo's Mexican Kitchen. Demonstrated leadership in fostering positive relationships and implementing effective communication strategies. Achieved significant improvements in student social development and customer satisfaction through active learning and team collaboration. Trained professional attentive to children's needs and experienced in working with different ages. Dependable in following good safety practices, facility requirements and parent wishes. Always looking for learning and growth opportunities. Quick learner and hard worker. Strengths include strong communication skills, the ability to build relationships with children and parents. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Early Childhood Teacher
Discovery Early Learning Center
Richmond, TX
10.2023 - Current
- Utilized effective communication strategies with both staff members and families regarding individual student needs or concerns.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Provided developmentally appropriate activities to enhance children's physical, cognitive, social and emotional growth.
- Established a safe, healthy and nurturing environment for the children in my care.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Engaged with children on individual basis to build positive, trusting relationships.
- Built and strengthened positive relationships with students, parents and teaching staff.
Waitress /Restaurant Hostess
Pablo's Mexican Kitchen
Richmond , TX
01.2022 - 10.2023
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
High School Diploma -
Lamar Consolidated High School
Rosenberg, TX05-2022
Some College (No Degree) - Allied Health
Health Tech Academy
RemoteSkills
- Parent-teacher communication
- Classroom management
- Staff management
- Time management
- Leadership
- Customer service
- Memory retention
- Active learning
- Team collaboration
- POS system operations
- Cleanliness
- Guest engagement
Certification
- cpr certified -october 2023
- first aid certified- october 2023
Timeline
Early Childhood Teacher
Discovery Early Learning Center
10.2023 - Current
Waitress /Restaurant Hostess
Pablo's Mexican Kitchen
01.2022 - 10.2023
High School Diploma -
Lamar Consolidated High School
Some College (No Degree) - Allied Health
Health Tech Academy