Summary
Overview
Work History
Education
Skills
Timeline
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Natalie James

Miami,United States

Summary

Experienced Professional Realtor with a demonstrated history of working in the real estate industry. Skilled in Sales, Management, Software Documentation, Event Marketing, and Life Insurance. Strong real estate professional graduated from Troy State University. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Experience Realtor Associate

LIFESTYLE International Realty
06.2019 - Current
  • Participate in active marketing initiatives, from cold calling to attending industry events
  • Interview clients to determine their precise wants, needs, budgets and geographic limitations
  • Prepare and proofread real estate documents, from leases to closing contracts
  • Organize and oversee open houses
  • Advise clients about mortgage options and help them fill out requisite paperwork to expedite home buying process
  • Represent landlords who own multiple properties and need to keep consistent occupation rate
  • Attend closing dates and provide support for clients

Business Development Manager

Ecotech
06.2018 - 06.2019
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

Community Manager

Real Estate Gurus
03.2016 - 06.2018
  • Community Management
  • Create a friendly environment to facilitate high member satisfaction
  • Plan and launch community initiatives to create connections between members
  • Seek out information about the business and personal objectives of tenant organizations and their individual members
  • Resolve issues between members quickly and in a manner that diffuses tension
  • Foster a sense of inclusivity where fresh ideas are welcome
  • Be knowledgeable about [your coworking space]'s membership contracts and guidelines, as well as federal, state and local laws that manage the work environment
  • Explain these policies to members, as necessary
  • Oversee new member onboarding and member moves out of the space
  • Events Planning and Execution
  • Build a quarterly calendar of coworking events that engages all stakeholders:
  • Current members: Educational and appreciation events future members:
  • Lead generation and sales-related events
  • Local community: Identify outside organizers and encourage them to use our event space
  • Manage to the allotted budget
  • Present our community professionally
  • Business Development
  • Natalie James - page 1
  • With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
  • Conduct tours for prospective members
  • Contact the local press and community leaders to generate interest in the space
  • Engage with the local community by attending relevant events they are hosting
  • Ensure that new members will fit with culture dynamics and mission
  • Maintain a positive relationship with key vendors and our landlord
  • Facilities and Space Management
  • Manage all building operations to the satisfaction of members
  • Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
  • Keep members aware of facilities issues that may impact them
  • Make recommendations to the owners about new features or perks that will entice members
  • Submit maintenance tickets for repairs to the facility and key equipment
  • Real Estate Sales Professional, Assisting and supporting the CEO in their daily duties
  • Insuring that relevant management information is captured and analyzed
  • Track, analyze and communicate project risks and opportunities
  • Helping the Contract Manager with the development of operating procedures
  • Resolving any financial queries that are raised, including timely communication if extra budget is needed
  • Overseeing procurement and communicating to procurement manager any issues arising
  • Involved in
  • Coordinating projects from inception to completion
  • Developing training and briefing material for staff
  • Keeping in close contact with key project members and decision makers
  • Track and report project progress
  • Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases
  • Coordinate property closings, overseeing signing of documents and disbursement of funds
  • Promote sales of properties through advertisements, open houses, and participation in multiple listing services
  • Display commercial, industrial, agricultural, and residential properties to clients and explain their features
  • Coordinates the Company’s future market growth plans (long-term marketing objectives) with regards to products, services and markets.

Office Manager

GHI Capital
09.2011 - 06.2014
  • Responsible for maximizing risk-adjusted returns on value added, joint venture, private real estate investments through executing value-added investment strategies and managing joint venture relationships
  • Trained and provided technical direction to staff, as needed
  • Managed the entire direct mail program including list generation, creative, production and implementation
  • Proactively and continuously re-evaluate and adapt existing investment strategies given changes in circumstances, such as property and market conditions
  • Natalie James - page 2
  • Communicate insightful information internally and externally and manage expectations regarding the performance and financial, operating, leasing and marketing activity and outlook for each investment
  • Develop the annual budget, business plan and hold/sell recommendations
  • Lead in developing and implementing optimal financing and disposition strategy
  • Vendor communications liason and coordination of repairs, project restoration, etc
  • Emergencies and maintenance with staff consisting in condominium properties and mixed use commercial
  • Bookkeeping, entering in QuickBooks system all monthly fees, dues, rents, bank lockbox downloads and wire transfers for all properties
  • Monthly billing for all vendors plus processing payroll payments of janitorial staff as applicable
  • Coordination of janitorial staff on as needed basis for any building repairs and labor
  • Processing of approval applications for tenant/buyer for board/association approval
  • Coordination of interview with condominium association
  • Coordination of all real estate documentation with brokers, title companies (ie
  • Estoppels) and necessary follow up
  • Direct communication with board members, tenants and owners assisting in any realm of the operation as needed
  • Direct coordination with banks for processing of ACH and lockbox payments for all owners
  • Preparation of mail outs for annual meetings and any other business.

Senior Administrative Assistant

JLL
10.2010 - 09.2011
  • Handled multi-faceted clerical tasks (i.e
  • Data entry, filing, records management and billing) as the assistant to two Directors and two Vice Presidents
  • Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students
  • Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students
  • Established strong relationships with internal and external audiences to gain support and effectively achieve results
  • Assisted office staff in the creation of database reports and exhibits
  • Analyzed daily, weekly and monthly reports and made business recommendations based on the results
  • Developed strategic use of existing information processes and evaluated potential uses of new processes
  • Prepared expense reports, budgets and managed Accounts Payable processes

Office Manager

SoBeach Rentals
08.2008 - 06.2010
  • Improved Client Service by 70% by responding to requests immediately and followed through with each, including proactively sharing information with appropriate teams
  • Identified and implemented ways to positively impact client/peer relationships and expectations (effective communication, positive interaction and morale)
  • Served as first point of contact via phone/email in heavy volumes, much of which was of a confidential nature
  • Used a high level of judgment in determining if/when/where to forward a call/letter and in responding to calls and correspondence on behalf of the Executive
  • Performed office management functions including supply orders, create and/or update operational procedure documentation, filing, copying and other tasks, as assigned
  • Natalie James - page 3
  • Applied expertise in service and strategy by identifying issues and developed new approaches or services to address clients' needs, as appropriate

Executive Administrative Assistant

Cushman
11.2006 - 08.2008
  • Developed a comprehensive marketing package for several commercial assets inclusive of offering memorandums and confidentiality agreements
  • Recognized for outstanding performance in coordinating and meticulously executing the tasks necessary for my team to close a large investment sale
  • Researched property availability through Co-Star and other industry databases, which assisted in the compiling of information to format reports, graphs, tables, records and other sources of information
  • Assisted a seasoned capital markets group in systematic marketing by preparing high quality materials and merging extensive team responses for RFP’s
  • Used various software applications, such as spreadsheets, relational databases, statistical packages and graphics packages to assemble manipulate and/or format data and reports

Education

Bachelor of Arts - Business Administration, Management and Operations, Business Management

Troy University
Alabama
2011

AA - Business, Marketing

Florida State University
Tallahassee, FL
05.1998

Skills

  • Account Management
  • Accounts Receivable
  • Critical Thinking
  • Time Management
  • Sales Strategies
  • Product and Service Sales
  • Business Strategies
  • Customer Relationship Management
  • Strategy Development
  • Financial Acumen

Timeline

Experience Realtor Associate

LIFESTYLE International Realty
06.2019 - Current

Business Development Manager

Ecotech
06.2018 - 06.2019

Community Manager

Real Estate Gurus
03.2016 - 06.2018

Office Manager

GHI Capital
09.2011 - 06.2014

Senior Administrative Assistant

JLL
10.2010 - 09.2011

Office Manager

SoBeach Rentals
08.2008 - 06.2010

Executive Administrative Assistant

Cushman
11.2006 - 08.2008

Bachelor of Arts - Business Administration, Management and Operations, Business Management

Troy University

AA - Business, Marketing

Florida State University

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