Natalie Johnson Hamilton
Lindenhurst,New York
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Lead Medical Assistant
New York Cancer And Blood Specialists
Massapequa, NY
08.2020 - 11.2021
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Documented patient information in EMR and prepared paperwork for [Job title]s.
- Assisted physicians and nurses with clinical procedures such as [Type]s.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of [Number]+ patients per day.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Lead Medical Assistant
DiGiovanna Family Care Center
Massapequa, NY
11.2016 - 08.2020
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Assisted physicians and nurses with clinical procedures such as [Type]s.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of [Number]+ patients per day.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZ10.2023
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZ11.2021
Associate of Science - Medical Assistant
Hunter Business School
Levittown, NY10.2016
Skills
- Social Perceptiveness
- Examination Preparation
- Routine Laboratory Testing
- Patient Relations
- Wound Care
- Coordinating Drug Refills
- Multi-Line Telephone System Operation
- Transcription and Dictation
- Blood and Tissue Collection
- Diagnostic Testing
- Cleaning and Organizing
- Pharmacy Relations
- Updating Medical Records
- X-Ray Processing
- Operating EKG Equipment
- Treatment Room Preparation
- Monitoring Patient Progress
- Supervised Visitation
- Recording Vital Signs
- Medical Terminology
- Sterile Processing
- HIPAA Compliance
- Family Medicine
- Injection Administration
- Height and Weight Measurement
- Holter Monitoring
- Performing EKGs
- Medication Side Effect Knowledge
- Lab Specimens and Collections
- Simple Dressings
- Wound Care and Irrigation
- Rapid Strep Testing
- Restocking Supplies
- Behavioral Health Electronic Health Records
- Removing Sutures
- EMR Systems
- Venipuncture Expertise
- Vision and Hearing Tests
- Performing Immunizations
- Phlebotomy Functions
- Sharps Disposal
- Pulmonary Function Measurement
- Vitals Collection and Documentation
- Blood Chemistry Analysis
Timeline
Lead Medical Assistant
New York Cancer And Blood Specialists
08.2020 - 11.2021
Lead Medical Assistant
DiGiovanna Family Care Center
11.2016 - 08.2020
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Associate of Science - Medical Assistant
Hunter Business School
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