Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Jones

Memphis,TN

Summary

NATALIE JONES SUMMARY OF SKILLS/QUALIFICATIONS Experience in the areas of Food& Beverage ,Customer Service, Hotel Banquet ,Grocery, Retail Exceptional organizational/planning skills; ability to manage and monitor multiple tasks Excellent interpersonal and communication skills , Strong 10 key by touch Intermediate experience in Microsoft Office Products: Word, Works, Excel, Outlook, .

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr Assistant Manager

Chuck E. Cheese
Memphis, TN
04.2010 - 04.2013
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Reported to the district manager regarding all store and staff issues.

Operating Manager

Banquet Captain Marriott Hotel
Memphis, TN
09.2002 - 03.2010
  • Quality then quantity .Leaders Guide Execution Hospitality and Sales -Outstanding employee Train knowledge and develop skill.
  • Training Weekly Directional s that provide specific goals for sales building ,and profit maximization.
  • Food &Beverage cost Administration Labor/Payroll/Ordering Opening & Closing Store /Accurate budgeting/Master Schedule Make Sure Every Guest Comes in to a clean and organized facility and Quality Food ,Strong leadership ,excellent oral and written communication Scheduling ,manage ,and budget, Inventory.
  • Created and implemented banquet room set-ups and breakdowns Responsible for bringing all pertinent parts which consisted of food, décor and entertainment Supervised new and existing co-worker Create and implement intrinsic banquet set-ups to suit existing clients needs Answer telephones and transfer to appropriate staff member Meet and greet clients and visitors Adhering to all division and local standard policies and procedures Perform all guest contact activitie.

Assistant Manager

Schnuck s Memphis
, TN
05.2000 - 08.2002
  • Responsibilities Operating Manager keep all area of the store clean organized.
  • Providing-Quality customer service for all Customers.
  • Maximizing sales and Profit .Making sure productivity and Inventor y& Goals.
  • Leadership ,excellent oral &written communication from scheduling ,managing budget ,Hands on in all area as need from stocking to loading &unloading , cashier.

Manager

Blockbuster
Memphis, TN
03.1996 - 04.2000

Keep co-workers informed on promotions and products cash and inventory controls.

Education

High School Diploma - Business Administration

Memphis State University&Southside High School
Memphis, TN

Skills

Management Development Program/Diversity Classes

  • Excellent customer service skills
  • Bank deposit procedures
  • Merchandising
  • Goal-oriented
  • Detail-oriented
  • Store displays
  • Opening and closing procedures
  • Customer-oriented
Coaching & Motivation /Effective Discipline/ use Pallet Jack  operator, RF Scanner

Certification

Servsafe Manager

Timeline

Sr Assistant Manager

Chuck E. Cheese
04.2010 - 04.2013

Operating Manager

Banquet Captain Marriott Hotel
09.2002 - 03.2010

Assistant Manager

Schnuck s Memphis
05.2000 - 08.2002

Manager

Blockbuster
03.1996 - 04.2000

High School Diploma - Business Administration

Memphis State University&Southside High School
Natalie Jones