Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Natalie Kalass

Southfield

Summary

Detail-oriented and compassionate professional with 3+ years of administrative, customer service, and operations support experience across education, non-profit, and government settings. Skilled at keeping operations running smoothly—whether that’s managing databases, coordinating schedules, or handling sensitive information with efficiency and care. Passionate about combining strong organizational skills with a lifelong love of animals to make a positive impact at a mission-driven organization like Michigan Humane.

Overview

6
6
years of professional experience

Work History

Administrative & Classroom Support

EduStaff | Berkeley School District
09.2023 - Current
  • Provide administrative, instructional, and behavioral support across multiple grade levels.
  • Manage daily classroom operations, implement lesson plans, and maintain accurate student records.
  • Coordinate with staff and administrators to address diverse student needs and ensure compliance with school policies.
  • Supported scheduling, attendance reporting, and classroom logistics with strong attention to detail.

AmeriCorps Member

City Year | Crozier Middle School
08.2021 - 08.2022
  • Completed 1700 hours of service providing academic, recreational, and leadership development support.
  • Created and managed instructional content, event programming, and after-school initiatives.
  • Collected and maintained data on student progress and program participation for reporting.
  • Served as liaison between students, staff, and community programs, ensuring timely communication and follow-up.

Legislative Intern

U.S. House of Representatives: MI-08 District Office
05.2020 - 08.2020
  • Handled constituent communications, scheduled calls, and tracked policy requests.
  • Attended Town Halls and other community meetings to ascertain information from key members of the community on proposed legislation.
  • Independently facilitated phone calls with constituents regarding unemployment issues, stimulus checks, and more while communicating on behalf of our office with other federal agencies.
  • Supported Congresswoman Elissa Slotkin's district office through conducting weekly reports, and providing administrative support to ensure policies and procedures were fully executed.


Legislative Intern

State Senator Dayna Polehanki's Office
01.2020 - 05.2020
  • Collaborated alongside staff and community members to focus on legislative concerns important to the district.
  • Provided administrative support including meeting coordination, event scheduling, and data entry.
  • Researched and drafted reports on local policy issues for senior staff.
  • Maintained organized records and assisted with correspondence and community engagement.

Education

Bachelor of Arts - Public Policy

Michigan State University
East Lansing
09-2022

Skills

  • Administrative support & office coordination
  • Mission-Driven Program Support & Advocacy
  • Cross-Functional Team Collaboration
  • Database management & reporting (Excel, Smartsheet, Teams)
  • Scheduling, logistics & project coordination
  • Strong organizational & problem-solving skills
  • Customer Service with Compassion & Empathy
  • Community Engagement & Relationship Building

Accomplishments

  • NAACP Western Wayne County Great Expectations Award (2020)
  • Michigan Government Semester Program (2020)
  • U.S. Youth Climate Strike, Michigan Co-Chapter Leader (2020–2021)


Timeline

Administrative & Classroom Support

EduStaff | Berkeley School District
09.2023 - Current

AmeriCorps Member

City Year | Crozier Middle School
08.2021 - 08.2022

Legislative Intern

U.S. House of Representatives: MI-08 District Office
05.2020 - 08.2020

Legislative Intern

State Senator Dayna Polehanki's Office
01.2020 - 05.2020

Bachelor of Arts - Public Policy

Michigan State University

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