Natalie Kheng
Fresno,CA
Summary
Experienced in smooth operation of financial transactions and dedicated to ensuring team success. Strong work ethic and attention to detail consistently exceed expectations. Adaptability in fast-paced and challenging environments. Customer-focused professional committed to exceptional service and positive experiences.
Overview
2
2
years of professional experience
Work History
Cashier
Burger King
11.2022 - 03.2023
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted with setting up promotional displays
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Teacher Academy
Fresno Unified School District
06.2022 - 06.2022
- Evaluated student progress and performance and reported findings to the student's regular teacher
- Monitored and reported student progress to the teacher, providing feedback on areas of improvement
- Conducted parent-teacher conferences to discuss student progress and develop strategies for improvement
- Maintained accurate records of student attendance and behavior, and reported any issues to the student's regular teacher
Courtesy Clerk
Vallarta Supermarket
11.2023 - 05.2024
- Greeted customers in a friendly and professional manner, providing excellent customer service and creating a positive shopping experience
- Assisted customers with locating items, carrying purchases, and loading them into vehicles
- Stocked shelves with merchandise and ensured aisles were organized and presentable
- Performed price checks, price changes, and returns/exchanges in accordance with store policies
- Answered customer questions and provided product information in a timely and accurate manner
- Resolved customer complaints in a professional and courteous manner
Customer satisfaction
Autozone
08.2024 - 10.2024
- Maintained relationships with customers to build trust and ensure customer satisfaction
- Maintained a high level of product knowledge to accurately answer customer inquiries and provide recommendations
- Developed a comprehensive customer feedback system that identified customer pain points and generated actionable insights for product improvement
- Enhanced customer satisfaction by providing timely and efficient services.
- Collaborated with other departments to guarantee customer satisfaction.
Education
Diploma -
Edison High School
Fresno06.2023
Skills
- Critical thinking
- Problem solving
- Fast Learner
- Ability to Work in a Team
- Communication
- Customer Satisfaction
- Team Working
- Cash Register Operation
- Prioritization of Requirements
- Ability to Multitask
- Adaptability
- Creativity
- Hard Work and Dedication
Timeline
Customer satisfaction
Autozone
08.2024 - 10.2024
Courtesy Clerk
Vallarta Supermarket
11.2023 - 05.2024
Cashier
Burger King
11.2022 - 03.2023
Teacher Academy
Fresno Unified School District
06.2022 - 06.2022
Diploma -
Edison High School
Similar Profiles
Md Bipul AliMd Bipul Ali
Assistant Manager at King Food AB (Burger King)Assistant Manager at King Food AB (Burger King)
Bryce GladueBryce Gladue
Assistant Manager at Burger King Londonderry (King MG Kitch inc)Assistant Manager at Burger King Londonderry (King MG Kitch inc)
William DurhamWilliam Durham
Crew Member at Burger KingCrew Member at Burger King
Chasity LovettChasity Lovett
Cashier Assistant at Burger KingCashier Assistant at Burger King
JOSEPH M MORAJOSEPH M MORA
Executive Administrative Assistant at MORAMAX, Inc. Accounting and Human Resource Mgmt.Executive Administrative Assistant at MORAMAX, Inc. Accounting and Human Resource Mgmt.