Natalie Kinsall
Orange Park,FL
Summary
Conscientious Healthcare professional offering over 17 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through performing EKGs, stress tests, and assisting in Loop recorder implants. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals with a positive attitude and excellent communication skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Assistant/Certified Cardiographic Tech
Ascension St. Vincents Clay County
Middleburg, FL
07.2004 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared patients for electrocardiograms, cardiac stress tests, suture removal and dressing changes.
- Maintained detailed records of test results by entering data and patient information into computer.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Supervisor/Office Coordinator
Southern Heart Group/ St. Vincent's Cardiology
Middleburg, FL
01.2008 - 03.2016
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Delivered clerical support by handling range of routine and special requirements.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Trained new employees on administrative procedures, company policies and performance standards.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Increased team productivity by reorganizing office supplies and protocols.
- Assisted with project planning by estimating labor, materials and schedule demands.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Education
GED -
Florida State College At Jacksonville
Jacksonville, FLCertified Medical Assistant - Medical Assisting
Advanced Career Training
Jacksonville, FL2004
Skills
- Perform stress tests
- Knowledge in EKG interpretation
- Multi-Line Telephone System Operation
- Medical Supply Monitoring
- Treatment Room Preparation
- Clinical and Operational Judgement
- Cleaning and Organizing
- Updating Medical Records
- Records Transfers
- Patient Relations
- Problem Anticipation and Resolution
- Recording Vital Signs
- Diagnostic Testing
- Performing EKGs
- Inventory and Supply Management
Certification
- CMA - Certified Medical Assistant
- BLS - Basic Life Support
- ACLS - Advanced Cardiac Life Support
- CCT - Certified Cardiographic Technician
Timeline
Supervisor/Office Coordinator
Southern Heart Group/ St. Vincent's Cardiology
01.2008 - 03.2016
Medical Assistant/Certified Cardiographic Tech
Ascension St. Vincents Clay County
07.2004 - Current
GED -
Florida State College At Jacksonville
Certified Medical Assistant - Medical Assisting
Advanced Career Training
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