Natalie Kirkus
Anderson,SC
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
11
11
years of professional experience
Work History
Contracting Specialist
South Atlantic Management LLC
08.2023 - 02.2024
- Contracting insurance agents with their desired carriers
- Cross-referencing systems to get needed information
- Follow-up
- Maintaining accurate records to ensure expedient payments.
- Collected, arranged, and input information into database system.
Administrative Assistant
SC DHEC
01.2021 - 07.2023
- Customer Service
- Data entry
- Scheduling
- Check in
- Medical Records
- Health Chart Management/ Filing
- Completed clerical tasks including filing, scheduling and faxing
- Carried out receptionist duties such as answering phones and directing clients and calls.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Receptionist/Office Assistant
Condor Health
06.2020 - 08.2020
- Switchboard operation
- Answering phones/directing calls
- Customer service
- Assisting office personnel in a variety of tasks
- Organizing and maintaining office supplies.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist (Temp)
SC DHEC
02.2020 - 06.2020
- Customer Service
- Data entry.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
Administrative Assistant
Steelclad Inc
08.2019 - 01.2020
- Data entry
- Handled phones and faxes
- General clerical support duties including filing.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Restaurant Hostess
JPeters
08.2016 - 07.2017
- Checked on guests to ensure satisfaction with each food course and beverages
- Completed opening and closing checklists according to set standards
- Guided guests through the dining rooms and provided needed assistance
- Stocked and maintained silverware, linens and condiments
- Anticipated and addressed guests' service needs
- Resolved complaints from guests by listening to issues and notifying restaurant manager
- Performed additional tasks to keep the dining room running smoothly.
Community Service Volunteer
AVID
08.2013 - 05.2017
- Contacted and worked with different businesses in the area
- Customer service and office work
- Adapted quickly to situations as they changed.
Education
High school diploma or GED -
Associate of Arts - General Studies
Tri-County Technical College
Pendleton, SC12.2018
Skills
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Confidential Document Control
- Multi-Line Phone Systems
- Strong Problem Solver
- Microsoft Excel
- Data Management
- Fast Learner
- Scheduling
- Clear Communication
- Documentation and Recordkeeping
Timeline
Contracting Specialist
South Atlantic Management LLC
08.2023 - 02.2024
Administrative Assistant
SC DHEC
01.2021 - 07.2023
Receptionist/Office Assistant
Condor Health
06.2020 - 08.2020
Receptionist (Temp)
SC DHEC
02.2020 - 06.2020
Administrative Assistant
Steelclad Inc
08.2019 - 01.2020
Restaurant Hostess
JPeters
08.2016 - 07.2017
Community Service Volunteer
AVID
08.2013 - 05.2017
High school diploma or GED -
Associate of Arts - General Studies
Tri-County Technical College
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