Summary
Overview
Work History
Education
Skills
Timeline
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NATALIE KNIGHT

Orlando,FL

Summary

Multi-unit leader with extensive experience in high-traffic environments, including Orlando International Airport, Applebee's and major retail brands. Demonstrated success in budget management and employee training, resulting in significant process improvements and operational efficiency. Proficient in Microsoft Office Suite for report preparation and workflow optimization, promoting a culture of engagement and development.

Overview

21
21
years of professional experience

Work History

Multi-Unit Assistant General Manager

AREAS
Orlando, FL
10.2023 - Current
  • Implemented process improvements through collaboration with cross-functional teams and corporate leadership.
  • Maintained records for inventory, payroll, employee files, and compliance documentation.
  • Utilized Microsoft Office Suite to prepare reports and manage communications efficiently.
  • Facilitated virtual training sessions and team meetings via video conferencing platforms.
  • Proactively identified and resolved operational challenges, including staffing shortages and equipment failures.

Human Resources Assistant

Saks Fifth Avenue
New York, NY
06.2004 - 11.2025
  • Conducted new hire orientations and onboarding processes for incoming employees.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.
  • Provided administrative support to the HR department, including document preparation and calendar management.
  • Coordinated employee benefits programs, including health insurance and retirement plans.
  • Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.

General Manager

Applebee's
11.2018 - 10.2023
  • Maintained confidentiality of sensitive information, including financial data, employee records, and strategic business initiatives.
  • Managed complex staff schedules, ensuring accurate coverage and resolving conflicts efficiently, demonstrating strong calendar management and prioritization skills.
  • Prepared, reviewed, and distributed operational reports, employee schedules, and training materials with a high level of accuracy and attention to detail.
  • Oversaw financial operations, including tracking budgets, submitting accurate expense reports, and ensuring compliance with corporate financial policies.
  • Balanced multiple priorities daily, including staff management, operational oversight, and customer service, demonstrating exceptional time management skills.
  • Trained and mentored employees, fostering a culture of collaboration and professional growth, resulting in increased team engagement and retention.

Executive Administrative Assistant

Adecco Staffing
11.2005 - 11.2006
  • Managed and tracked expenses to meet company budget requirements.
  • Prepared invoices and drafted memos for executives.
  • Coordinated communications between departments to ensure timely completion of projects.
  • Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.

Education

Bachelor of Arts - Fashion Merchandising

Miami University of Art and Design

Skills

  • Executive Calendar Management
  • Inventory management
  • Payroll administration
  • Employee training
  • Team collaboration
  • Document preparation
  • Calendar management
  • Time management
  • Recruitment support
  • Expense management
  • Workflow management
  • Office Operations & Process Improvement
  • Event Planning & Coordination
  • Budget Oversight & Expense Reporting
  • Customer Relationship Management
  • Conflict Resolution and Problem Solving
  • Staff Recruitment and Training
  • Travel Arrangements and Itineraries
  • Microsoft Office Suite
  • Google Workspace
  • Zoom
  • Microsoft Teams
  • WebEx
  • Concur
  • Expensify

Timeline

Multi-Unit Assistant General Manager

AREAS
10.2023 - Current

General Manager

Applebee's
11.2018 - 10.2023

Executive Administrative Assistant

Adecco Staffing
11.2005 - 11.2006

Human Resources Assistant

Saks Fifth Avenue
06.2004 - 11.2025

Bachelor of Arts - Fashion Merchandising

Miami University of Art and Design

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NATALIE KNIGHT