Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Koenig

Fullerton,CA

Summary

Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

8
8
years of professional experience

Work History

Upcycled Designer

Self Employed
04.2020 - Current
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Guaranteed designs adhere to company brand standards and guidelines.
  • Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
  • Creatively increased customer engagement through social media.
  • Created designs and brought them to fruition by sewing.

Vintage Reseller

Self Employed
04.2020 - Current
  • Contacted customers to follow-up on Internet sales inquiries.
  • Developed and maintained relationships with customers to maximize market growth.
  • Attended industry exhibitions, and participated in markets to promote products, expand reseller partner network and grow customer base.
  • Curated vintage clothing, photographing clothing and listing clothes online for customers purchase.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.

Vendor

Garage Sale
06.2021 - 07.2023
  • Met sales goals by offering excellent customer service.
  • Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
  • Responded to customer issues promptly to build strong professional relationships.
  • Reconciled inventory and customer orders regularly to monitor product availability.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.

Cashier

Shea
07.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Used POS system to enter orders, process payments and issue receipts.

Barista

Biggby
03.2017 - 08.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Packaged bagels, muffins and other food items for customer purchase.

Beverage Cart Girl

Ironwood Golf Course
04.2015 - 08.2016
  • Greeted each guest warmly and professionally, set positive tone for every interaction and delivered extraordinary customer service.
  • Recorded and entered beverage orders into point-of-sale system.
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Checked expiration dates on food and beverage products in beverage cart storage area and rotated and organized products.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Displayed detailed and thorough knowledge of culinary and beverage items and offered product suggestions to customers.
  • Responded to customer questions and suggestions regarding services and assisted with event details and clean-up before and after serving times.

Education

Bachelor of Science - Biomedical Sciences

Grand Valley State University
Allendale, MI
04.2019

Skills

  • Teamwork Skills
  • Fashion Design
  • Vendor Relationships
  • Multitasking Abilities
  • Color Selection and Pairing
  • Design Strategies

Timeline

Vendor

Garage Sale
06.2021 - 07.2023

Upcycled Designer

Self Employed
04.2020 - Current

Vintage Reseller

Self Employed
04.2020 - Current

Cashier

Shea
07.2019 - 07.2020

Barista

Biggby
03.2017 - 08.2017

Beverage Cart Girl

Ironwood Golf Course
04.2015 - 08.2016

Bachelor of Science - Biomedical Sciences

Grand Valley State University
Natalie Koenig