Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Koon

Wylie,TX

Summary

Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

3
3
years of professional experience

Work History

Cashier

Freddys Frozen Custard And Steakburger
09.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.

Store Team Member

Dominoes Pizza
03.2022 - 10.2023
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Wrapped, boxed and weighed bakery department products.

Car Hopper

Sonic
04.2021 - 05.2021
  • Memorized orders and maintained 100% accuracy in high-traffic times.
  • Balanced orders on trays weighing over 5 lbs and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Prepared salads, soups and sandwiches for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

No Degree - Forensic Psychology

Dallas Baptist University
Dallas, TX

Skills

  • Cash Register Operation
  • Cash Handling
  • Product Restocking
  • Customer Service
  • Order Taking
  • Relationship Building
  • Honest and Dependable
  • Creative Thinking
  • Employee Training
  • Multitasking Capabilities
  • Adaptability and Flexibility
  • Problem Solving Abilities
  • Teamwork and Collaboration
  • Telephone Etiquette

Timeline

Cashier

Freddys Frozen Custard And Steakburger
09.2022 - 10.2023

Store Team Member

Dominoes Pizza
03.2022 - 10.2023

Car Hopper

Sonic
04.2021 - 05.2021

No Degree - Forensic Psychology

Dallas Baptist University

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Natalie Koon