Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Kreidler

Wichita,KS

Summary

Organized and dependable candidate successful at managing multiple priorities, hard working and passionate with a positive attitude. Detail oriented and the willingness to take on added responsibilities to meet team and company goals. Hoping to maintain a full - time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving opportunities.

Overview

6
6
years of professional experience

Work History

Professional Dog Groomer

Royal Heirs Pet Spa
03.2023 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Educated visitors and staff on proper animal care, solutions and handling.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Maintained proficiency in client scheduling and communication.
  • Actively and efficiently organizing, cleaning and maintaining work spaces as a team member.
  • Accurate money handling and end of day close tickets.
  • Strong punctuality and work ethic

Store Manager

Dairy Queen
01.2021 - 03.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees front and back of house successfully in a fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mechanical maintenance and sanitation
  • Janitorial and organizational needs of the business

Office Receptionist

Hair By Melissa
05.2018 - 01.2021
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Collected Type payments, processed transactions and updated relevant records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Dog Grooming

Stratford Career Institute
10.2022

Skills

  • Record Keeping Abilities
  • Strong Communication
  • Appointment Scheduling
  • Patience and Understanding
  • Inventory Management
  • Calm Demeanor
  • Cleaning and Sanitizing
  • Attention to Detail
  • Teamwork and Collaboration
  • Customer Service
  • Work Prioritization
  • Microsoft Office
  • Supply Maintenance
  • Critical Thinking
  • Honest and Dependable
  • Policy and Procedure Explanations
  • Relationship Building
  • Customer Communication
  • Problem-Solving
  • Equipment Disinfection
  • Facilities Maintenance

Timeline

Professional Dog Groomer

Royal Heirs Pet Spa
03.2023 - Current

Store Manager

Dairy Queen
01.2021 - 03.2023

Office Receptionist

Hair By Melissa
05.2018 - 01.2021

Dog Grooming

Stratford Career Institute
Natalie Kreidler