Natalie Kulach
Inventory Control I Supply Chain Planner I Account Specialist
Gurnee,IL
Summary
Detail-oriented and results-driven Inventory Control Specialist with advanced problem-solving and time management abilities, analytical and organizational thinking and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments. Highly familiar with inventory level management, business audits and documentation requirements. Eager to leverage a diverse range of talents while committed to lifelong learning and personal development. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Inventory Planning/Control Specialist I Accounting
BATORY FOODS
Elk Grove Village, IL
3 2023 - Current
- Management of Tier 1 largest customer and monthly inventory level accuracy
- Allocation of product-to-order maintain inventory levels within company levels
- Creating customer Bill of Ladings’ and entering load weights, seals, and all documentation required into customer’s CMMP and SAP database IRL to ensure exact ‘Freight on Board’
- Processing bill of material daily from production throughput for Power BI reports
- Complete monthly inventory floor counts, customer monthly terminal and cars on track reports, invoices, and reconciliations from previous month to match customers’ EOM numbers.
- Responsible for calibration, maintenance, troubleshooting, and repair of various instrumentation devices used in process control applications.
- Assisted budgets and project timelines, ensuring timely completion within specified constraints.
Customer Service Specialist I Forecasting Planner
HOLBROOK MANUFACTURING
Wheeling, IL
5 2021 - 2 2023
- Managed top 10 tier customers and their daily shipments; scheduled daily shipments, forecasted, and calculated lead time to throughput of product, updated customer portals with tracking and pack list information, and constantly communicated to customer through email, phone, or fax to ensure their satisfaction (Cradle to grave method)
- Planned and directed shipping and receiving facilitated between outside services, customers and carriers
- Organized pricing quotas through KPIs and analytics that met quarter goals and budgets while verifying price per process with each outside service distributer and manufacturer
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Evaluated emerging technologies for potential integration into current workflows, enhancing overall operational efficiency.
- Was responsible for coordinating quarterly in-house cycle counts and meeting monthly sales with respect to customer needs
- Provided CSR/shipping clerk support between customer relationship and courier throughput
- Collaborated with OSP coordinators to ensure domestic and export orders are on schedule and directed orders for receiving in house with careful quality instructed requirements for each specific order without delay
Sr. Customer Service Representative
MOHAWK SPRING
Schiller Park, IL
9 2016 - 1 2021
- Established and maintained customer relationship and enter customer sales orders/releases
- Brought in fifty-thousand dollars of revenue from stock material with negotiated pricing that met surcharges
- Planned and entered production work orders facilitated between outside sales, customer, and divisions
- Verified with purchasing specific raw requirements for customer schedules can be met and that proper part number revision on customer order matches system and correct price and lead time are as specified
- Entered, planned, and executed work orders to fulfill customer stocking and shipping requirements
- Tracked shop orders in response to multitude of customer inquiries regarding status of their orders, requests to move in and out, requested to cancel, requested to be notified when orders are going to ship or be late
- Coordinated with quality team to ensure customers request for PPAPs, ISIRs, special certifications, and labeling are communicated properly
- Streamlined customer service processes for increased efficiency and improved response times.
- Collaborated with accounting to ensure processing of 50 customer requests for credit to verify merit and accuracy of any request, to provide parts pricing, and to obtain export information for customer shipments.
Event Coordination Intern and Office Assistant
CASEY MORAN’S, DUECE’S & THE DIAMOND CLUB
Chicago, IL
01.2013 - 09.2014
- Assisted in planning, implementing, and managing events; created arrangements, decorations, and brochures
- Brought in parties of 20 or more per weekend
- Spent most of communication on phone with customers planning their party needs and questions
- Organized credit batches and assisted with payroll.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
- Streamlined office processes for improved efficiency and time management through regular organization and filing
- Assisted in planning and execution of company events, resulting in increased employee engagement and satisfaction
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
Education
Bachelor of Business Administration - Business Management
DOMINICAN UNIVERSITY
River Forest, IL 09.2010 - 12.2014
Skills
Month-End Reporting
Demand forecasting
Database Updating
ERP systems proficiency
Supply Chain Coordination
Stock Reconciliation
Logistics Scheduling
Shrink management
Inventory accuracy
Outstanding interpersonal skills
Advanced Excel
Variance Analysis
Inventory Reconciliation
SAP understanding
Escalation Handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved price negotiations which led to revenue increase.
- Achieved top customer's trust by completing daily reports and communication with accuracy and efficiency.
Certification
Yellow Belt Training - 8 hours
Timeline
Event Coordination Intern and Office Assistant
CASEY MORAN’S, DUECE’S & THE DIAMOND CLUB
01.2013 - 09.2014
Bachelor of Business Administration - Business Management
DOMINICAN UNIVERSITY
09.2010 - 12.2014
Inventory Planning/Control Specialist I Accounting
BATORY FOODS
3 2023 - Current
Customer Service Specialist I Forecasting Planner
HOLBROOK MANUFACTURING
5 2021 - 2 2023
Sr. Customer Service Representative
MOHAWK SPRING
9 2016 - 1 2021
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