Natalie LaFriske
Land O' Lakes,Wisconsin
Summary
Versatile and achievement-oriented professional with a robust background in property and pet care management, notably with LaFriske Property Management. Excelled in staff management and client communication, enhancing property standards and client satisfaction. Demonstrates exceptional organizational skills and a commitment to excellence, ensuring top-notch service delivery and operational efficiency.
Overview
6
6
years of professional experience
Work History
Property Manager
LaFriske Property Management
05.2021 - Current
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
- Followed up on delinquent tenants and coordinated collection procedures.
- Oversaw management of 15+ properties while providing general service to tenants.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
Private Dog Sitter
Personal Client
01.2024 - 01.2024
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Gave animals proper attention to promote secure environment in owner's absence.
Private Dog Sitter
Personal Client
07.2023 - 07.2023
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
Private Dog Sitter
Personal Client
06.2023 - 06.2023
- Exercised animals regularly with walks and rigorous play activities.
- Followed pet care instructions, dietary needs, and medication regimens.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Prepared food and water following instructions from pet owners.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Educated visitors and staff on proper animal care and handling.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Construction Assistant
Adam LaFriske Construction
06.2018 - 05.2022
- Studied plans for each job to gain understanding of materials, tools and work required.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
- Gathered and disposed of worksite debris to remove safety hazards.
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Office Assistant
Adam LaFriske Construction
06.2018 - 05.2022
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Edited documents to keep company materials free of grammar errors.
- Purchased and maintained office supplies.
- Applied effective time management techniques to meet tight deadlines.
Education
High School Diploma -
School of Options And Applied Research (SOAR)
Eagle River, WI06-2022
Skills
- Schedule Management
- Grooming and bathing
- Pet owner consultations
- Breed and species knowledge
- Property Management
- Staff Management
- Valid Wisconsin driver's license
- Team Bonding
- Organizational Skills
- Flexibility With Work/Activities
- Client Communication
- Pet Sitting
Timeline
Private Dog Sitter
Personal Client
01.2024 - 01.2024
Private Dog Sitter
Personal Client
07.2023 - 07.2023
Private Dog Sitter
Personal Client
06.2023 - 06.2023
Property Manager
LaFriske Property Management
05.2021 - Current
Construction Assistant
Adam LaFriske Construction
06.2018 - 05.2022
Office Assistant
Adam LaFriske Construction
06.2018 - 05.2022
High School Diploma -
School of Options And Applied Research (SOAR)
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