Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Natalie Langer

Lake Oswego

Summary

Possesses excellent organizational and leadership qualities with a strong background in management and customer service, honed at the University of Arizona and the Oregon Golf Club. Proven ability in community relations, fostering teamwork, and collaboration. Recognized for adaptability and attention to detail, enhancing team performance and guest satisfaction through effective communication and a positive mindset.

Overview

1
1
year of professional experience

Work History

Women's Basketball Team Manager

University of Arizona
08.2024 - Current


  • Networked and established relationships with players, fans, and media on behalf of the team.
  • Managed player facilities, ensuring optimal nutrition options and a clean environment.
  • Collected players' statistics during games
  • Ensured compliance with coaches' requests for specific set-up and execution of drills.
  • Collaborated with coaching staff and participated in practice and game-day drills. progressions.
  • Oversaw inventory management of equipment, maintaining adequate supplies for practices and games without excess waste or expense.


Hostess

Oregon Golf Club
05.2024 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Organized reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained balanced cash drawer (Honor Bar) with correct money values and accurate documentation.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Supported servers by checking on tables and retrieving items for guests.

Server

Oregon Golf Club
05.2024 - 08.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Club Basketball Coach

Flash Basketball
03.2024 - 08.2024
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Encouraged good sportsmanship with competing on-and-off the court.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
  • Acted as a positive role model for team participants and in the community.
  • Developed strong relationships with athletes' parents to encourage open communication and collaboration regarding player development.
  • Optimized practice sessions by focusing on skill development, conditioning, and situational drills.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Collaborated with assistant coaches and staff to develop comprehensive game plans, maximizing team potential.
  • Tailored coaching methods to individual player needs, enhancing overall team performance.

Education

Bachelor of Science - Business Management

University of Arizona
Tucson, AZ
05-2028

Skills

  • Community relations
  • Adaptability and flexibility
  • Task oriented
  • Positive attitude
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Surfing
  • Camping
  • Avid Reader
  • Fashion and Style

Timeline

Women's Basketball Team Manager

University of Arizona
08.2024 - Current

Hostess

Oregon Golf Club
05.2024 - 08.2024

Server

Oregon Golf Club
05.2024 - 08.2024

Club Basketball Coach

Flash Basketball
03.2024 - 08.2024

Bachelor of Science - Business Management

University of Arizona