Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie LePine

Niagara Falls,NY

Summary

Experienced with managing floor activities and leading teams to ensure operational efficiency. Utilizes strong communication and organizational skills to maintain productive work environment. Track record of implementing effective processes and resolving conflicts to improve overall performance.

Overview

7
7
years of professional experience

Work History

Floor Supervisor/Key Holder

Calvin Klein
06.2023 - Current
  • Greets and offers assistance to every customer; focuses on customer engagement and suggestive selling. Maintains an in-depth knowledge of product and promotions to help explain value and build brand loyalty. Prioritizes delivering an exceptional customer experience and committed to working efficiently. Executes processing, replenishment, cashiering, promotions, and visual/marketing meeting with brand standards. Upholds backstock organization and adheres to all company tools, policies and procedures. Excels in group settings and values input from team to improve performance. Experienced in handling cash, maintaining accurate records. Managed approximately 30 incoming ordering and packing them.

Sales Associate and Stylist

Levi’s
06.2023 - Current
  • Responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Show a thorough understanding of the company and demonstrate excellent product knowledge. Provide exceptional customer service to every customer to meet/exceed established store and individual sales and performance goals daily. Stock and replenish product as needed, following company procedures. Assist in pricing of merchandise and physical inventory and cycle counts. Assist in maintaining store appearance, visual presentation standards aligning with brand standards.

Customer Service/ Food Prep/ Cashier

Marino’s Subs
05.2018 - 12.2020
  • Performed a wide range of duties involved with preparing and serving food and beverages in a restaurant environment. Performed such duties as preparing salad items, hot foods, and cold foods, as appropriate to the position. Assist in cleaning work areas, equipment, utensils. Assist in the set up and service; and collection of garbage/trash; as appropriate to the area of operation. Served food to customers and/or handled cash procedures. Ensured a clean working environment in the restaurant while adhering to strict COVID guidelines to provide a clean and safe work environment. Communicated with management and staff in a courteous manner.

Education

High School Education -

Niagara Falls High School
Niagara Falls, NY
01.2024

Skills

  • Commitment to excellent Customer service and Communication
  • Excellent Cash Handling and payment processing experience
  • Maintains in-depth knowledge of fashion and company products
  • Maintains great time management, organization, and problem solving skills
  • Demonstrates a sense of pride, commitment, and passion for the brand and customers; treats customers and store team professionally, courteously, and respectfully
  • Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

Timeline

Floor Supervisor/Key Holder

Calvin Klein
06.2023 - Current

Sales Associate and Stylist

Levi’s
06.2023 - Current

Customer Service/ Food Prep/ Cashier

Marino’s Subs
05.2018 - 12.2020

High School Education -

Niagara Falls High School

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