Natalie Lester
Saint Francisville,LA
Summary
Proven sales professional driven for success. Business to business outside sales representative with over 24 years of progressive sales in chemical industry. Excellent relationship builder with success in forming strong, sustainable customer relationships and securing consensus among cross-functional team members for key initiatives. Ethical with sound judgment and proactive leadership. Strong team orientation with a positive outlook and effective communication at all levels. Ability to multitask, problem solve and effective time management. Leader with a strong sense of ownership, urgency, and planning skills.
Overview
24
24
years of professional experience
Work History
Corporate Account Manager
Nalco Water ( Ecolab Company)
Baton Rouge, LA
12.2023 - Current
- Developed and implemented strategies for increasing customer retention and satisfaction.
- Communicated regularly with internal teams regarding customer requirements and expectations.
- Collaborated with marketing team to develop customized solutions for individual accounts based on their needs.
- Analyzed customer data to identify trends, opportunities, and risks.
- Facilitated cross-functional collaboration between different departments within the organization.
- Assisted in developing long-term strategic plans for corporate accounts growth and development.
- Negotiated contracts with clients ensuring mutually beneficial terms were met.
District Manager
Nalco Water (Ecolab Company)
Baton Rouge, LA
09.2021 - 11.2023
- 2022 Sales Revenue exceeded Target by $1.9MM( Received Top Sales Award)
- 2023 Secured $5MM in new business as sole source provider for customer
- Responsible for Safety, Sales and Personnel at 14 Petrochemical and Refinery Facilities
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Identified opportunities for process improvement across multiple locations within the district.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Negotiated pricing with customers to obtain favorable terms for the customer.
Area Manager
Nalco Water (Ecolab Company)
Baton Rouge, LA
04.2017 - 08.2021
- Developed strategies for increasing sales, market share and customer satisfaction.
- Supervised 9 employees, ensuring optimal productivity.
- Established strong relationships with customers to secure business and generate new sales.
- Sales Award 2017, 2018,2019
- Team Award 2017-2020
Account Manager/SR Account Manager
Nalco Water (Ecolab Company)
Baton Rouge, LA
09.2012 - 04.2017
- Built and maintained productive relationships with customers and internal partners.
- Responsible for leading projects, weekly reports and inventory management
- Developed and maintained relationships with key stake holders at accounts to ensure customer satisfaction.
- Prepared monthly financial reports for each account.
Patient Care Representative
Stat Home Health
Baton Rouge, LA
03.2011 - 09.2012
- Promote Stat home health services to physician offices (IM, Rheumatology, Nephrology, FP, Surgeons), hospital staff, nursing home staff
- Established strong work network by building professional relationships with physicians and fellow employees.
Sales Representative
Novartis Pharmaceuticals/ Inventiv Health
Baton Rouge, LA
07.2006 - 03.2011
- Promote the Cardiovascular Franchise
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
Sales Representative
Nalco Corporation
Baton Rouge, Louisiana
10.2004 - 08.2006
- Responsible for maintaining and generating new business at a chemical plant, worth $1.2MM
- Created successful strategies to develop and expand customer sales.
- Developed key customer relationships to increase sales.
- Fostered relationships with customers to expand customer base and retain business.
Sales and Marketing Representative/EH&S Training Scientists
Deltech Corporation
Baton Rouge, Louisiana
08.2000 - 10.2004
- Examine new markets where products will be useful
- Developed and implemented marketing strategies to drive sales growth.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Responded promptly to customer inquiries regarding products or services.
- Prepared reports summarizing sales activity for management review.
Education
Bachelor of Science - Toxicology
University of Louisiana of Monroe
Skills
- Microsoft Office, Power Bi & CRM software
- Business Strategies
- Sales Tactics
- Client Relationship Building
- Effective Communication
- Problem-solving abilities
- Contract Negotiation
- Team Collaboration
Timeline
Corporate Account Manager
Nalco Water ( Ecolab Company)
12.2023 - Current
District Manager
Nalco Water (Ecolab Company)
09.2021 - 11.2023
Area Manager
Nalco Water (Ecolab Company)
04.2017 - 08.2021
Account Manager/SR Account Manager
Nalco Water (Ecolab Company)
09.2012 - 04.2017
Patient Care Representative
Stat Home Health
03.2011 - 09.2012
Sales Representative
Novartis Pharmaceuticals/ Inventiv Health
07.2006 - 03.2011
Sales Representative
Nalco Corporation
10.2004 - 08.2006
Sales and Marketing Representative/EH&S Training Scientists
Deltech Corporation
08.2000 - 10.2004
Bachelor of Science - Toxicology
University of Louisiana of Monroe
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